All Reviews for Sightseeing Tours

Very nice tour. Our tourguide gave us a lot of information as well as being a great singer! Had a great day.

The tour guide, May, was wonderful! She kept tabs on everyone very well, always making to have everyone when time to head to a new destination. She was very informative on the bus, telling everyone about how Mt. Fuji was formed and why things are certain ways. She even sang us traditional Japanese song for Mt. Fuji in both English and Japanese.

The experience was great. Definitely add the lunch option! So many choices and you definitely get your money's worth!

The tour bus does have wifi, but it was not super strong. My children were able to play apps, but not watch videos from it. There is no bathroom on the bus, so plan to use it before you get on at each stop (important with younger children).

We were extremely impressed by this tour. It was well-organized and everyone had enough time to experience the itinerary without rushing.

The finer details:

First (and most important): Mount Fuji
- During a clear day, you have many opportunities to see it.
- 5th Station, the Lake Kawaguchi cruise and ropeway all have fantastic views.
- You can buy souvenirs at each stop!

Food
- Lunch was at an amazing restaurant in Fuji-Q Highland. An appetizer, entree, dessert, and coffee/tea are all included.
- You can also explore the surrounding area if you finish eating early!
- You get to have soft serve ice cream at the end of the tour with your pick of interesting flavors.

Efficiency and Comfort
- The bus was very comfortable and there are bathroom breaks during the ride.
- The tour guides (shoutout to Nao-san and David!) were very friendly and knowledgeable. They were fluent in both English and Japanese.
- Despite some traffic, we were pretty much on time for every stop and got back to Shinjuku before 7pm.

I highly recommend this tour to anyone who wants to experience Mount Fuji from different viewpoints and have some great food and fun along the way.

French language

The voice in French was recorded with an automatic and robotic voice like Google translate. It was totally unnatural.

Also, the story suddenly stopped when the bus was crossing a new building in order to explain the new building.

Please take care of non English languages guys!

Visiting Mt. Fuji was a fantastic experience. The entire trip was very well organized and our tour guide was very charming, informative and polite. The remaining three stops were also lovely. We highly recommend this tour.

Very organised trip, we knew what times of where we had to be the whole day. We had a 50% chance of seeing Mount Fuji and we saw it clear as day it was beautiful.
Because of the temperature we got to see the last of the cherry blossom which just made our whole day!
Lunch was not to our taste but I’m sure if you enjoyed traditional Japanese food it was nice.
Our tour guide was brilliant, she was so helpful and knowledgable.
We really didn’t know what to expect from the day but it exceededed all our expectations, I would definitely recommend this trip to anyone going to japan and wanting to visit Mount Fuji.

Our tour guide was fantastic, Friendly, and very informative. She gave us so much information about our surroundings, where we were going and Japan's history. I would definitely reccomend the Mt Fuji and Hakone tour to everyone it was a fantastic day out.

Excellent tour. Youshi - san was a great tour leader, informative and amusing and spoke excellent English. We were very fortunate to have a clear day to see Mount Fuji and the views were brilliant all day. The lunch was also very good. We enjoyed the sky gondola, the black eggs and the cruise over lake Ashi. Every thing was very punctual and at no point did we feel rushed.We took the option of the bullet train back and Youshi helped us with navigating the station. In all a lovely tour which we thoroughly recommend.

You can get a fun duck whistle, but it was quite difficult to blow. However, it was enjoyable. There was also a detailed explanation about the townscape along the way, which was informative.

楽しいダック笛がもらえますがなかなか吹きにくかった。けど、楽しかったです。途中の街並みについても詳しく説明がありためになります。
ただ日本語のみ。

We had a great day on this sightseeing tour. Both our guides were knowledgeable about Tokyo and gave good extra information about daily life etc. Good choiches of landmarks, well organized lunch with fine presentation of Japanese food. Bus was very clean and comfortable.
We can highly recommend this full day sightseeing in Tokyo.

It’s a long drive just to see one shrine. The whole experience was dimmed by the lack of a good guide. Not informative at all. Repeating the same thing. was not courteous to some of the other passengers who were a bit slow. The tour was all about making up the time, get off the bus, view the place and quickly get back on the road. The guide would not even wait for everyone to get off the bus. Many co travelers were disappointed. We have taken many day tours around the world, this was easily the worst experience.

We had the best tour guide! She was absolutely charming and very knowledgeable. The day was beautiful and we got to see magnificent Mt Fuji but were only able to go up to the 4th station. The nearby waterfalls were incredible too. I loved Oshino Hakkai village with the cherry blossoms and amazing views of Mt Fuji. I definitely recommend this tour.

Although it was cloudy so we could not see the top of Mt. Fuji most of the time. Our tour guide did his best to show us the mountain and the lake, with a cable car view.

Tour guide was very knowledgable about every everything .The 4d fuji airways was excellant worth the money

We had a long bus ride to Mt Fuji but were disappointed the clouds came in and covered the mountain. We could only get to Level 2 as there was too much congestion and traffic higher up at Level 4. Our lunch was a wonderful selection of local dishes and the cruise on the Pirate Ship on Lake Ashi was crowded and chilly but fun to be part of.

It seems both Veltra and JTB Sunrise Tours think its acceptable to sell a tour called "Mount Fuji Tour" when they know 100% in advance that you will not see Mount Fuji

Our experience was as follows

Book online on the Tuesday Evening
Arrive at check in on Wednesday Morning
At check in ask JTB is everything open will we see Mt Fuji - YES

Get on the bus to depart for Mt Fuji

Tour guide runs through the itinerary exactly as advertised
Station 5 Mt Fuji
Cruise
Lunch
Ropeway
Shinkansen Back

1 hour into the drive - OH! sorry Station 5 is closed due to an avalanche we can only go to station 1 today, you wont see Mt Fuji

When we get to station 1 we ask the roadblock security when was the avalanche - 2 days BEFORE!!! so for 3 days they have been selling tours knowing its closed also knowing it will be several days before the avalanche is cleared

So JTB Knew Mt Fuji will not be seen before they sold the tour to myself and busses full of people who booked in the last 3 days, Veltra say they were not informed by JTB and JTB when asked say they only call for an update at 9am AFTER the bus leaves so you have no option to get off and do something else - convenient timing for them and too late for you, but they all knew 2 days in advance, yet no one takes ownership at either company blaming each other - neither company loose out only the customers

Had I known I would not see anything and be on a bus for several hours at the checkin at Niko Hotel JTB Desk I would have cancelled and got 50% refund and booked another tour for the day and done something more productive with my time

Feel quite cheated as did most of the other people on the same bus

JTB/Veltra snake policy is set so you basically can be sold ANY tour and they have a way to not refund you

DISSAPOINTED - CHEATED - WASTE OF TIME - CHECK BEFORE YOU GET ON THE BUS - REQUEST REFUND

JTB SUNRISE TOURS
VELTRA

The trip was generally good and was saved from an OK rating by actually seeing Mt Fuji from the bus and the first stop. After that we drove to the other side of the mountain where it was covered by cloud and we didn't see it again all day. (Cloudy weather can't be helped but guide said "we are driving to the other side as it is less crowded".) Everything ran on time but better explanation of how to manage Japanese lunch (our first such experience) would have been appreciated. Cruise on Lake Ashi was picturesque but boat was very crowded with standing room only for some guests.

This half day tour included a number of key sights in Tokyo. We were fortunate to have booked (purely by chance) on the first day of the new Era following the inauguration of the new Emperor. The guide was clear and helpful and we gained much from this tour.

★良かった点
・ツアー内容はとても良かったです。アクティビティが多かったので絶え間なく楽しめました。
・ツアーガイドさんは英語と日本語両方喋ることができるのでとても安心でした。
・バスが目立つ黄色だったので迷わず見つけることができました。
・外国人のお客さんが多く一緒にツアーを回ることができて、英語の面でもいい勉強になりました

★残念だったところ
・天気が雨だったので少しも富士山が見えませんでした。富士山をメインで楽しみに参加しましたが、何も見えなかったのでただ観光してるだけのツアーに感じました。同じお金を払ってみるのであれば天気がいい日だったら良かったです！

It was cold on the day of the tour, and there was a bit of wind, but the content of the tour was outstanding! Of course, I got to see the places I wanted, but the guide's explanations were surprisingly interesting and well done, which made the atmosphere on the bus lively. There were also useful trivia points throughout, making the bus drive feel like it went by in no time.

当日は寒くて少し風もありましたが、ツアーの内容は満点以上でした(^^)
見たかった場所は勿論ですが、ガイドのお姉さんの説明も想像以上に面白く上手でバス内も盛り上がりました。為になる雑学も要所要所にあり、あっという間のバスドライブでした。

Good views of Mount Fuji.
Perhaps it would be better to have more time in the village to explore.

We had a free day in Tokyo so decided to book this tour on line before we arrived as was highly recommended by a friend! We weren’t disappointed! Didn’t do a pickup from the hotel we were staying at so we had to jump on the subway to get to the pickup, was easy! Then we were transported to yet another hotel by taxi! Our tour guide Yoshi was brilliant! He covered so much in the full day tour, loved every minute of it! We booked the tour which included the Japanese lunch which was a delicious! Saw all the highlights of Tokyo, even included a boat ride down the river! At the end of the tour the bus dropped us off at the subway as we decided to go to Shibuya before returning to our hotel! Don’t miss this tour!

We were lucky to reach Mt Fuji 5th station, as the sun was shining on this beautiful volcano! Wish we had more time to enjoy its serene majestic beauty! Would love to climb this mountain some day!

Our tour was fun and enjoyable. We were given ample time to roam around and explore the area. We brought our son with us and he loves the cable car and strawberry picking experience. My wife's highlight was the beautiful flowers almost in full bloom. Mine was the overall convenience and comfort of being in an organized tour. Special thanks to Yuki our sweet guide and Kondo our bus driver for being patient waiting for us. Will highly recommend this tour to friends.

The drive going to Mt. Fuji was smooth. Our tour guide, Amy was excellent and helpful. Too bad we didn't see it at the base or during the boat ride. However, we saw it during the bus ride at least and we're happy.

We did get to see Mt Fuji which was why we went on this tour. Because of this, I rated it fair rather than poor... The boat and sky tram filled in time out of the bus... neither was interesting or exciting. Our tour guide was very bland...he certainly did not make this an enjoyable day. For a couple to go on this excursion at a cost of $250 to 300USD... spend your money elsewhere.

Very professional and informing. I would recommend and use again.

Completely recommend this tour and is well worth it. The scenery and guide are both terrific and it was an awesome day and experience overall. I must say that it is best to do your research regarding the train option before finalising your booking to ensure that you get the best deal. The tour operator offers a discounted ticket for the bullet train if it is bought through them as opposed to buying the ticket at the station.

We booked the tour only day before and were impressed by the quick confirmation response from Veltra office. We throughly enjoyed the tour. The guide was very good and she had a good sense of humour. During the trip up she gave explanations about different sites we were passing. During the ride back she entertained us by showing us how to make an origami. The bus was nice and clean. The lunch was a pleasant surprise stop at a French style restaurant on the way. We had lunch with spectacular view of Mt Fuji. We were not rushed and had time to enjoy each stop and take photos.
Highly recommend, it was very relaxed and enjoyable not to be missed.
Hamed and Susan from Australia

Enjoyed the morning tour better than the afternoon tour. Lunch should include alternatives for Western tastes.