Reviewed by: Arturo
Fantastic trip, great guide and driver. Highly recommended
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Families |
| Posted on: | 2019/01/13 |
| Activity Date: | 2019/01/10 |
Reviewed by: Alex
We were glad to learn our bus was a fully roofed bus in the red route. In January Tokyo can be cold and being open air is a hard pill to swallow.
The blue route was open roof, but they provided blankets so it wasn't as bad as expected.
The routes were just ok. The red one is good, but the explanation on the audioguide was limited. Too much music and too little insight information. However the blue line had no information at all and the route was a waste. It's short (53 minutes) and only two stops before going back home, missing all the important points of the city.
It's kind of expensive for what they give you, compared to other cities in the world.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Couples |
| Posted on: | 2019/01/11 |
| Activity Date: | 2019/01/11 |
Reviewed by: Tess
We have enjoyed the tour very much. It was informative and fun. I would recommend it.
| Rating: | |
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/01/10 |
| Activity Date: | 2018/12/31 |
Reviewed by: Anneke
We decided to take a ride on the Sky Bus as a way of seeing the connectivity of the city, which sometimes can be difficult to establish when you travel underground the whole time. We were a group of four, 2 adults and 2 kids and enjoyed every last minute of our ride! The English guide was great and the hand warmers and blankets worked a treat to keep everyone toasty and warm.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/10 |
| Activity Date: | 2019/01/08 |
Reviewed by: Huda
Excellent tour. It's completely Muslim friendly. I highly recommended it.
| Rating: | |
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| Packages: | Bus Tour with Bullet Train Return (With Muslim-Friendly Lunch) |
| Attended as: | Families |
| Posted on: | 2019/01/10 |
| Activity Date: | 2019/01/08 |
Reviewed by: P Lim
The tour to the 4 locations was really nice:
Mt Fuji 5th station
Oshino Hakkaimt
Fuji sengen shrine
Shiraito Falls
All 4 places were so breathtaking.
However, the time spent at each location is way too short and our. The guide and driver rushed us throughout the stops and it was just not enough time for us to fully walk around.
And the tour was cut short due to the driver and guide wanted to leave by 3pm to avoid the jam. I think this caused them to rush us throughout.
I probably will not want to use Veltra in future.
| Rating: | |
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| Packages: | Bus Tour Without Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/10 |
| Activity Date: | 2019/01/03 |
Reviewed by: Ninprab
We had a great time on the Hop-on Hop-off bus around Tokyo. We were able to see the sights and stop at the areas of interest to us. When the temperatures dropped, the staff politely offered blankets to help us keep warm. We took the blue line and most of the red line in one day, and wished we had more time for a multi day pass. Everyone we interacted with was polite and helpful.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Couples |
| Posted on: | 2019/01/10 |
| Activity Date: | 2018/12/27 |
Reviewed by: Estee
Speaker named Amy was really friendly and helpful.. She put effort in making me feel comfortable..
| Rating: | |
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| Packages: | Bus Tour Without Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/01/06 |
| Activity Date: | 2019/01/04 |
Reviewed by: Auda Al-Dulaijan
The tour was really amazing. Mt. Fuji is majestic, and Ninja village was great. I had a great time in the ninja show. Our guide Mr. Yoshi was made our trip more fun, really nice and respectful.
I wish you would extend the time in each event.
Thank you
| Rating: | |
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/01/05 |
| Activity Date: | 2019/01/03 |
Reviewed by: Rex
Beauty of urban planning at its best, Tokyo's megalopolis is a well planned development for the world to emulate. Integrated transport system that is accessible to everybody creates an environment that encourages its people to walk creating a healthy populace.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/03 |
| Activity Date: | 2019/01/02 |
Reviewed by: Bryan
I loved the tour. I really liked the experience! It was so great! Will come back for more!
| Rating: | |
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| Packages: | Shinjuku Washington Hotel Check-in |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/02 |
| Activity Date: | 2018/12/31 |
Reviewed by: Crischelle
Online booking was easy and easy to understand . Very easy to find the place to get the ticket. Skyhop has everything provided for. from the blankets with this cold winter days. Heat pads and the earphones. They have though of everything. It be nice with the translation they should add also Spanish, Italian and some other European languages.
My family and I had a fabulous time and really enjoyed the scenery. Couldn't ask for more.
Thank you for an enjoyable and wonderful trip.
| Rating: | |
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| Packages: | Same day Ticke |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/01 |
| Activity Date: | 2018/12/30 |
Reviewed by: Emma
Our tour guide, Tam, was great! Very informative, he did a really good job!
Mt Fuji was great, Hakone was even better!
Highly recommended day tour.
| Rating: | |
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Couples |
| Posted on: | 2019/01/01 |
| Activity Date: | 2018/12/30 |
Reviewed by: Gizem
The online registration and check in process was very smooth. We took the tour on a cold December day and they have provided covered bus option for certain times, which was great. For the double decker they have also provided hand warmers and blankets which were much appreciated. The staff was very helpful and friendly. The only improvement I would recommend would be to provide more historic information on the tour. Try this tour if you have limited time in Tokyo!
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/31 |
| Activity Date: | 2018/12/29 |
Reviewed by: Mario
They are well organized, japoneze style, experienced guide, the food is really good. Fujisan is a symbol of Japan and all the respect for it........but if you’re coming from Central or Eastern Europe will be disappointed, whatever give a chance to this trip is absolutely worthy.... I recommend the coach rather than Shinkansen.... drivers they are impeccable!
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families |
| Posted on: | 2018/12/31 |
| Activity Date: | 2018/12/29 |
Reviewed by: Jojo
I did the same tour by myself last year and enjoyed it a lot! So this year I took my parents and they were overwhelmed with the city! So this tour just gives you a great overview and is quite informative too! Recommend (again) :)
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/12/31 |
| Activity Date: | 2018/12/28 |
Reviewed by: Gizem
The online registration and check in process was very smooth. We took the tour on a cold December day and they have provided covered bus option for certain times, which was great. For the double decker they have also provided hand warmers and blankets which were much appreciated. The staff was very helpful and friendly. The only improvement I would recommend would be to provide more historic information on the tour. Try this tour if you have limited time in Tokyo!
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/30 |
| Activity Date: | 2018/12/29 |
Reviewed by: B and L, Australia
We had a highly enjoyable experience on the evening food tour Golden Gai Shinjuku. Our guide Norma was excellent. She chose some great food destinations and was very helpful in explaining Japanese food etiquette and culture. In between eating, Norma guided us around Shinjuku, which is a must see destination if you come to Tokyo. She was very knowledgeable and gave us a great download on the activities and history of the Shinjuku area. Towards, the end of the tour we went to the Golden Gai area, which is quite fascinating for tourists.
We dont write alot of reviews, but would highly recommend this tour, and in particular, we felt quite fortunate that our guide was Norma, as she was really very committed to ensuring that the group was enjoying both the tour and the food experience.
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2018/12/30 |
| Activity Date: | 2018/12/28 |
Reviewed by: Russell, England
Well organised, punctual start, friendly, cheerful guide who had so much to tell us. A good driver - I felt safe all the time. Super lunch, and luckily we had fantastic weather, so we did everything the tour described.
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| Packages: | Tour with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/12/30 |
| Activity Date: | 2018/12/28 |
Reviewed by: Ducmeister
Our family had a wonderful time on this tour. Our kids were 13 and 9 and they both had a lot of fun. Note that this tour has a lot of travel time (~50% of the tour's total time); fortunately, we knew that prior to booking based on our own research of the various sites being targeted. Mi Ka Mi-san was our guide; she was very nice and funny.
One suggested improvement: pickup could use a bit more clarity. We stayed at the Keio Plaza Hotel so technically, pick up should be rather straightforward. However, there were at least 5 different Mt. Fuji/Hakone tours - all departing within 15 minutes of each other. JTB Sunrise Tours is the only tour company with a resident office at our hotel so their lines were clearly marked. Our tour was with Japan Gray Line and we had to hustle a bit to find the right area to wait.
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| Attended as: | Families with Young Children |
| Posted on: | 2018/12/29 |
Reviewed by: Mick Wong
Pick up is in the lobby of the Cerulean Tokyu Tower Hotel. After a few other hotel pick ups, we were on our way to Mt Fuji. Overall the tour was organized and offered good sightseeing, as long as the weather cooperates. Yes, the guides do speak English, but you must listen very closely in order to understand them. Yes, we were able to see Mt Fuji from the bus as well as from the lookouts we stopped at. Lunch (paid for) was a nice surprise, typical Japanese bento with a great variety of dishes. The highlight was the tram ride and vista of Mt Fuji. We had a great time.
| Rating: | |
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| Packages: | Bus Tour with Lunch |
| Attended as: | Families |
| Posted on: | 2018/12/28 |
| Activity Date: | 2018/12/26 |
Reviewed by: Jeaby
Good experience to see Japan with a day trip. Our guide was so awesome. We loved the trip and would recommend this trip to anyone.
| Rating: | |
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| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Friends |
| Posted on: | 2018/12/26 |
| Activity Date: | 2018/12/24 |
Reviewed by: Eric
Tour guide was fantastic. Tour was well planned. Food was delicious. Tour was informative. Kids were very happy with the tour to owaudani. Train ride was very fast and comfortable.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/26 |
| Activity Date: | 2018/12/23 |
Reviewed by: Sharon
It's easy to find the meeting point. Mt Fuji is simply awesome !!
| Rating: | |
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| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/20 |
| Activity Date: | 2018/12/05 |
Reviewed by: Kelvin
The Trip was good and the tour guide Yoko is very good too. She Is well verse in English and kept us entertained throughout the trip except on the way back from last sight visit at the shrine.
The only unpleasant is the traffic jam while on the way back heading to Shinjuku-Ku.
| Rating: | |
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| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/16 |
| Activity Date: | 2018/12/14 |
Reviewed by: PatrickSab
Very good service from Japan Gray Line; a customer service representative was at the meeting point (hotel) to welcome and to get us on the bus.
The tour is very good and really highlights what to see and to do in Tokyo, leading to exploring on own more areas in the following days, should time allows. The guides provide good explanation of the areas toured, and would go the extra mile to satisfy the customer beyond the basic service of the tour, to include attending to personal requests from the customer.
Overall good job, making a day we very much enjoyed.
| Rating: | |
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| Packages: | 【Until December】Tokyo Bus Tour without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/12/14 |
| Activity Date: | 2018/12/12 |
Reviewed by: Anna
Enjoyed the trip tremendously!
Our tour guide, Ms Anne, was very experienced and informative about Nikko, its history etc. She also gave a "mini city guide" along the way to our destination.
She was also a cheerful lady and was very accommodating to our requests.
Felt safe and comfortable throughout the trip.
| Rating: | |
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| Packages: | Nikko Tour with Lunch |
| Attended as: | Friends |
| Posted on: | 2018/12/14 |
| Activity Date: | 2018/11/28 |
Reviewed by: Shan
The tour guide was awesome, very nice, pleasing personality. Always smiling and very informative. I learnt some japanese from here in this short tour. Awesome.
Keep up the good work.
| Rating: | |
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Friends |
| Posted on: | 2018/12/10 |
| Activity Date: | 2018/12/08 |
Reviewed by: Pratik
It was an outstanding experience to just not travel to Mount Fuji but getting essential and interesting information from the guide, Yoshi. Yoshi ensured and kept us entertained throughout the visits and I will definitely recommend fellow tourist to option for Yoshi.
It was timely pickup, sight seeing and exceeded expectations.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/12/10 |
| Activity Date: | 2018/12/08 |
Reviewed by: Arianne
We got the Mt. Fuji tour with an English-speaking guide last December 2, 2018. Our guide is Amy-san from JTB Sunrise Tours. She’s a very friendly, mild-mannered, affable and sweet guide. Even apologizing to the rest of the group when the three of us were late to the call time. She’s really knowledgeable and is patient to the requests and queries of everyone. We were blessed with clear skies so we saw My. Fuji in all its glory. I do love the Shiraito Falls; such a beautiful place. The lunch was okay. And when we were stuck in Tokyo traffic after the tour, she made each of us an origami of Mt. Fuji and a paper crane. She’s just all kinds of adorable!
| Rating: | |
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| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Friends |
| Posted on: | 2018/12/09 |
| Activity Date: | 2018/12/02 |
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Reply from activity provider
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Thank you for choosing VELTRA for your travel needs.
We regret to hear that you were not satisfied with the tour. Upon confirming with the tour provider, it seems that the staff has made you feel that the tour was rushed. We have communicated your dissatisfaction with them and they agreed to take this into consideration in future operations.
We thank you for your feedback and we intend to use this case to further improve our services. We hope you consider using our services again in your future trips.
Sincerely,
VELTRA.com