All Reviews for Sightseeing Tours

Superb guide.Transport good.
Pity we could only go to stage 1 on Mount Fuji but only the weather is to blame and not the company.
The lake cruise was very short and perhaps not as interesting as may have been expected? Thew bullet train ride back to Tokyo was great.
Overall well worth the effort and well organised.

Difficult to hear what the guides were saying.
Very busy between the different sights. When we finally found cherry blossoms there was no time to take photos.
Not too interesting to see the gardens and the shrine that was under reconstruction.

I had a great experience before, so I participated with my brother's family as well. The freshness of being able to view various buildings and landscapes from the high position of the bus is truly wonderful. Since it was a nice spring season, we were able to see the cherry blossoms, which made it even more enjoyable. The guide's performance really enhances the tour. Everyone, both children and adults, gets very excited when passing under the bridge. I think it would be great if there were a tour that also includes Tokyo Tower and other places for about an additional 30 minutes.

前に利用して良かったので兄弟の家族も一緒に参加しました。
色んな建物や景色がバスの高い位置から眺められるという新鮮さは本当に良いです。
春の良い季節だったので桜も見れてより楽しめました。
ガイドさんの演出がよりツアーを盛り上げてくれます。橋の下をくぐる時は子供も大人も大興奮です。
プラス30分くらいで東京タワーや他の場所も一緒にまわれるツアーもあったらいいなと思います。

Our group of four paid USD134/person, poor value for what was provided.
Departure from Asakusa was 20mins late for no apparent reason.We made 2 stops to pick up more passengers, made the tour group of 40 people - what happened to the max group of 20 that was indicated?
After approx. 2.5 hours we arrived at the Mt Fuji tourist office for a restroom stop then proceeded to the Mt Fuji 4th station, instead of the 5th station, no problem as it was beyond the control of the tour operator. The trip to the 4th station took almost 1.5 hours, instead of 15 mins. due to the large number of buses on route. The operator should have been aware of this delay and made arrangements for this stop to happen later in the day when not so busy. The 4th station stop was very disappointing as all could be seen was the side of the mountain and some slushy snow on the ground. The local authorities could also have better managed the flow and access of buses by limiting each stop to 15mins rather than leaving it to the discretion of each tour operator. From there we were bused to lunch which was probably the only worthwhile inclusion of the entire day. After lunch we bused to the lakeside to catch a 15 min ferry ride to the Komagatake Ropeway - hardly something one would call a cruise. At the Ropeway we were shuffled into a cable car and once at the top of the mountain told to come straight back down as the Ropeway was about to close down - why bother taking us up in the first place? Back on the bus we were dropped off at Odawara station to catch the Shinkansen back to Tokyo, our choice rather than enduring a 3 hour ride back during peak hour. No compensation/discount was allowed for us making our own way back to Tokyo. Overall this was a complete disappointment and poor value for what was paid. If Sunrise Tours has any conscience it would consider refunding the majority cost of this tour as it did not deliver what was paid for and expected. Voucher No. 5201641 - 4th April 2019.

When I first came to Japan, the first place I’ve always wanted to visit was Mt.Fuji and see the beautiful scenary of the mountain!~ It was breathtaking moment to see the mountain in person and get a clear view of it. It was an unforgettable day for me that I’ll cherish!~

Such a wonderful mix of awe, serenity, and adventure. Tour guide was extremely competent and accommodating. Worth every yen! I would recommend this to everyone who loves nature and outdoor adventure.

We had a fun time. The clouds cleared and we had a beautiful view of the mountain. Food was great, and our guide Nori is awesome :). The only down sides were the long lines at Mt. Fuji station and for the ropeway. We had the Japan Rail pass, so I scheduled a bus return with drop-off at Odawara and we just used our passes to take the bullet train back to Tokyo. Easy and comfortable.

This tour was exceptional in that it was possible to select and change the itinerary as the day progressed. The tour guide spoke good English, was knowledgeable about the places we visited, and was happy and adept at discovering additional places to visit to fit our interests. In addition, the driver also spoke good English, drove well and safely, and also was helpful in support of the guide. We also had a very nice lunch in a beautiful and peaceful restaurant. All in all, this was without doubt the best tour we had in Japan.
The tour comprised a married couple and a friend - all fairly elderly, but the guide made sure we were able to see all the important sight seeing aspects of the tour.

We were picked up from a nearby hotel to our own hotel. we were picked up with a bus which goes to our actual transport bus. There were around 3 or four busses which were to same direction to mount FUJI all together 100 people only from the same company which is GRAY LINE.
First stop was mount Fuji 4th station. (We were told that 5th station was closed due to weather conditions, which is OK) however the problem was to enter 4th station it took 40 minutes, as I believe there were many other tours.
Super crowded, people were on top of each other to take pictures of Fuji view. The queue in front of the toilet was long impossible to use.
Indeed we were only given 20 minutes in the area.
By the time you get off and on the bus is already a lot of time passed.
After that next station was lunch break, it was given only 30 minutes, which I am glad we requested no lunch as well.
When we goy on the boat on lake Ashi, there was no place to sit down, boat was overcrowded obviously we stood indoors.
Overall I wanted to see mount FUJI close by which was done.
But it was rushed and very crowded. Tour guide was robotic overall no enthusiasm.
If you are OK with such tight schedule and dont mind being rushed everywhere it is alright.
I believe these kind of tours have a limited quota and not oversold just for money.
End of the day it was over 100 dollars per person still with no lunch.
You might better do the tour by yourself or pay more and find a private kinda tour.

we had MAKOTA as English guide
He is exceptional person and made ride our fun, informative about japan.
I would go anytime with him being our guide.

Higashi is my Chinese-speaking Japanese born private
tour guide and having worked in China for many years, he is a gem that could give us Japanese culture and yet be able to relate to us - we are a Singaporean family (I was with my 70 year old mother and 2 sisters). He paced the entire trip nicely taking into account our speed, to the extent of serving our food needs and even accompany us to shopping to wherever we want and with such patience for a man! Encourage all to book him!

东谦一是我们的日本长大又能说中文的私人导游。他在中国工作了很多年，所以美好的融合了日本传统又能够跟我们的文化接近。由于我带了70岁的妈妈和两个妹妹，他完美得随我们的步伐导游，恰到好处。他更帮我们照顾周到， 餐饮和购物都随我们一起走，帮我们翻译，难能可贵的一个导游。大家请指定他为你的导游!

This tour was wonderful! I think the only downfall was because the weather was overcast so didn't get to see really good majestic pictures of Mt. Fuji but no fault of anyone but nature. LOL. The tour guide was very well versed in knowing all there was about cities, history, and spoke pretty good English. Everything went very smoothly and the traditional Japanese style lunch they planned was also right on point. I ate my very first and famously known black hard boiled egg straight from the site itself. Looking forward to the next trip and more planning through Veltra. Use Veltra as well as they seem to have more variety when all the other sites were all sold out, instant confirmations on most and a bit cheaper too. All bonuses!!

Thank you again, team, Veltra

Very encompassing tour of Tokyo. You see a both a Buddhist Temple and Shinto Shrine, visit several gardens, shop, take a boat ride on a scenic part of the river and have a great Japanese lunch. Of course the Cherry Blossoms were in bloom which made it extra special. Great guide!

This was the first time I took my parents on a bus tour and they were pleasantly surprised. The parking lot of the Metropolitan Government Building was a little confusing to find at first so make sure to get there early. Since the 5th station was closed due to the weather, we went to the 4th station instead but still had beautiful views from the top. The lunch at Fuji Q Highland was actually very tasty (chicken cacciatore, salad, bread, coffee/tea, dessert) in a beautiful little restaurant and an amazing view of the Mount Fuji from the tables. We had just enough time to do the sightseeing cruise, ropeway, and grab a little ice cream treat from the souvenir shop which must be a nice touch during the summer. We really loved the cruise and the view from the top of the cable car was spectacular for photos. Even if you were to add the cost of the bus, activities, food, and time to research I think it would cost more than than the tour itself. I would highly recommend this day trip to casual travelers that want a small taste of Japan's tallest and most majestic mountain.

It was good tour but sad it was cloudy mount fuji view not show us... but we enjoy a lot thank you soo much....

Staff service was very good even prior to the start of the tour. At pickup point staff made sure we were at the right tour and everyone was on board. On the actual tour bus the guide talk about the different sights in Tokyo city before we got out of the city, and through out the drive to Mt. Fuji provide us with various cultural and scenic information. We had a good view of Mt Fuji, even though we did not get to the 5th Station. The ropeway ride was also good and well guide but the tour guide to make sure we got on board. The disappointing part was the boat ride on Lake Ashi - since our tour was part of a larger group of people, too many in our opinion as we had no place to sit down and had to stand in several crowded areas until we reach the other side. So we had no commentary about the Lake and it surrounds, so basically it was just a ferry ride to the other side of the lake. The guide look after us during lunch and had a place for us to sit even though we did not get a lunch package, and finally made sure we got the the Odawara Station OK and directed us to the correct train and platform.

Glitz on tour departure caused schedule delayed for 10min. The tour guide entertained us very well. I can say excellent.

We had a great trip to Mt Fuji and Hakona day trip. The guide was absolotley the best guide we ever had in our life.
Recomend it very much

The trip was a sucessful one. The guide quite good in english and very energetic eventhough she’s 59 years old. Admire the hardworking n ethics of japanese people. The weather was so great n blessful. We managed to go to the highest station and have a breathtaking view of Mt Fuji. Overall it was good, punctual and memorable trip.

the tour guide was really nice. Too bad the bus didn't have a bathroom since we were on the bus two hours at a time. We didn't get to spend enough time in each place. we had to swallow our lunch really fast. We were picked up at Asakusa view which is our hotel. Didn't like that we nine of us senior and little children dropped off in the middle of Ginza

Day trip to Mt. Fuji and Hakone and cruise on Lake Ashi was amazing . We were lucky enough to have an amazing view of Mt. Fuji .the coach trip was great and tour guide made the day lots of fun.

Efficient and helpful staff. I will use Veltra tours again on our future tours!

I only knew Harajuku for the gothic-lolita kawaii fashion so it was very interesting to see the back alleys and food places I normally don't see in guidebooks. We got to sample a lot of regional specialities and lots of desserts (my favorite!) Our friendly guide was super knowledgeable and was flexible to cater to our entire group. But be prepared to swim through the crowd and possibly wait on lines for some of the treats.

At first we were worried about the pickup service, since we are not sure which bus to board, but then there is actually a guide? Which will meet us at the pickup location and check the attendance, then only we board the bus to daiichi hotel and change to another bus to hakone. The way to hakone from daichi hotel is about 2h30min, but we get to have a 15min break after an hour on the bus and we are also able to see mt fuji from the break spot. We have mr yoshi as our tour guide, and he was informative. While in the bus, mr yoshi also teaches us how to count from 1-10, sang a mt fuji song, and fold an origami of mt fuji. The lunch was also delicious.

Guide was excellent. Very attentive and gave good information. Coach was very comfortable and good careful driver. Mt Fuji visitor centre was great photo opportunity but cafe not open. Lunch was a bit disappointing. Overall a great day and would recommend it

It was a quite a nice trip, personally I don't like these tours because of lack of freedom. That being said. It was quite good, before you go I would recommend checking the weather on de day. We where lucky enough to have a clear sky the whole day. Beautiful locations en you get to see Mount Fuji in all its glory.

Our guide Asami did a great job taking us to places with great eats! She made sure to give us background info about the places we were visiting and even explained Japanese customs and table manners. She also accommodated personal requests (getting specific souvenirs, etc.) which made the tour feel more intimate.

I did expect this tour to feature more Instagrammable food, but it wasn't so much the case. Nonetheless, everything we ate was good. I especially loved the sesame ice cream!

A good tour, a good day with clear blue skies. Excellent view of Mt Fuji & well planned itinerary. The tour guide is helpful and gave us good description of the places we visited.

It was a very fun day trip with plenty to do and beautiful scenery. It was perfect for our 10 year old too. He said he really enjoyed it. We even really liked the Japanese style lunch...the portion was quite large. We got lucky because it was a clear and beautiful day.

We had a great time on this tour. Shimasan was a super-fun guide. All the stops are lovely, Mt. Fuji was majestic! One of the best experience we had so far in Japan. We highly recommend this tour.