All Reviews for Walking Tours

The attendants are current employees. Each time, someone from a different department explains things, so you can hear various perspectives. It's enjoyable no matter how many times you go!

アテンドしてくれるのは現役の社員です。毎回違う所属の方が説明してくれるので、色々な視点でのお話が聞けます。
何回行っても楽しめます！

This time, I participated with seven friends (all over 70 years old). The tour guide was someone who is aiming to become a pilot, and they answered our questions very politely and in detail, which made us very satisfied.

I realized that many people are involved in operating an aircraft, ensuring safety and comfort, and it was clear how much effort goes into it. There were also people who had participated in the ANA Blue Hangar Tour, and it was very meaningful to understand the overall picture of the tireless efforts of everyone involved in the operation. From now on, I want to strictly adhere to the rules related to operations as a passenger.

　今回は友人７名（７０歳超のおじさん達）での参加でした。
ツアーガイドさんはこれからパイロットを目指す方で、私たちの質問にとても丁寧に詳細に答えていただきとても満足でした。
　飛行機１機運行するのに多くの人達が関わり、安全確保、快適さの確保等をされているのがよくわかりました。
　ANA Blue Hangar Tourにも参加した人達もいて、運行に携わるすべての人達のたゆまぬ努力の全体像が理解できとても有意義でした。
これからは乗客としても、運行に関するルールを厳守したいと思います。

I had participated in the tour several times before, but this time there was only one participant, which honestly surprised me and made me feel lucky. Since it was just the two of us, I thought the time might drag on, but the guide answered all my questions kindly and thoroughly, not just about the training facility but also about various aspects of the cabin crew's work, which I really appreciated. Time flew by, and I felt like we might have gone a little over the scheduled time.

The person who guided us was someone who had appeared on YouTube, so it felt like I was meeting a celebrity. After the tour, they even recommended products at the shop, and I felt a bit bad for not making a purchase! This tour was very moving and left a lasting impression on me. I would love to meet them again on a flight and participate in the tour as many times as possible.

何回かツアーに参加していたが、
今回参加者が1人しかいなくて
正直びっくりしたのと、ラッキーと
思った。
一人なので、時間の経過がながくなるのかと
思っていたが、親切丁寧に答えてくれて
訓練所の説明以外のCAの仕事ぶりや
色々な質問にも答えてくれてとてもありがたかった。
時間もあっという間に過ぎてしまって
少しオーバーしていたような気がする。
YOUTUBEに出演していた方が案内して
くれたので有名人に会っていたような
感覚であった。
案内後、ショップで商品のお勧めまで
してくれて、購入しなかったのが
少し悪い気がしたが！
今回のツアーはとても感動したし、
印象に残るものだった。
機内でもう一度会いたいし、ツアーには
何回でも参加したい。

This is my third time, and the staff was incredibly good. I learned a lot of things I didn't know before, and it was a great experience. I also feel like I want to go again next year, so I appreciate your help! 🙇🙏

自分、これで3回だけどスタッフがものすごいよかったです。まだ知らないことがあってとてもいい勉強になりました。また、来年も行きたい気持ちなので宜しくお願い🙇します🙏

This was my first time participating. I arrived earlier than expected, but the security staff kindly showed me where to sit and wait. Even after the reception started, the employees' warm and attentive responses were really great. The content of the tour included many things that we, as the general public, don't know, and I am grateful for the professional work of each person in their respective roles, which allows us to have a comfortable flight experience.

今回、初めて参加しました。
受付より早めに着いてしまったんですが、警備の方が座って待つ場所を丁寧に教えてくれました。
受付が始まってからも社員さん達の優しく丁寧な対応がすごく良かったです。
ツアーの内容は、一般の私たちの知らない事がたくさんあり、それぞれの役職の方々のプロフェッショナルな仕事のお陰で快適な飛行機の旅ができている事に感謝です。

I was able to glimpse various jobs that support operations. I saw the training for ground handling, the training for mechanics, and the pilots operating the flight simulator.

運行を支える様々な仕事を垣間見ることができました。グランドハンドリングのトレーニング、整備士の訓練、パイロットのフライトシミュレータ動作中の様子を見ることができました。

I was just walking and looking down... I couldn't see the training scenery either. It might be because I had gone on the Blue Hangar Tour before that. I think I was able to buy more souvenirs on the Hangar Tour, which was nice.

ただ歩いて下を見て…訓練風景も見れずでした。
その前にブルーハンガーツアーに行っていたので余計なのかもしれません。
おみやげもハンガーツアーの方がたくさん購入できてよかったと思いました

The guides who are actually working were very good. It was amazing to see the actual cockpit up close like that. Thank you!

実際に働いている方々のガイドがとても良かったです
実際のコクピットをあんなに間近に見る事ができて最高でした
ありがとうございました！

Since we were walking around the facility, it was a normal experience without any activities. There were many people asking questions, and by the end, we were in a bit of a hurry. The panels were also far away, and I wanted to see them later, but we had to move on to the next location, so we couldn't stop to look.

I felt like once was enough. The facility itself was very clean, as expected.

施設を見て歩くので、体験等はなく普通でした。
質問される方が多くて、最後の方は急ぎ足でした。
パネルも遠くて後で観たかったのですが、次の移動もあるので観れず進みました。

１度で良いかなと思う感じでした。
施設内はとても綺麗でさすがでした。

✩ANA Blue Base Tour allows you to observe the training of airport staff, ground staff, maintenance personnel, flight crew, and cabin crew. Current employees will guide you through the facility, which is one of the largest training centers in Japan, where you can closely see the training equipment and activities for various roles that support operations, including the actual operation of simulators and other equipment. ✈️

✩ANA Blue Base Tour　空港係員、地上係員、整備士、運航乗務員、グランドスタッフや客室乗務員の訓練を見学出来ます。
現役の社員さんが施設を案内して頂き日本最大級の教育訓練施設で、運航を支える各職種の訓練設備や訓練の様子を間近で見学でき、シミュレーター等の機器が実際に動く様子も見れます✈️

It was a place that makes you want to go back after just one visit. My wife and daughter were happy too. I will go again. Next time, I want to join a different tour. It will definitely be a good experience.

１回行ったら次も行きたくなるような場所でした。嫁も娘も喜んでました。また行きます(^^)次回は違うツワーに参加したいと思いました。良い経験になる事間違えないです。

We had a fantastic time touring the ANA base and gaining insight into the airline’s operations. As a longtime ANA fan, it was an unforgettable experience, and I highly recommend the tour. The Taiwanese ANA staff were outstanding—welcoming, knowledgeable, and incredibly hospitable.

這次行程是由ANA台灣分公司員工帶領大家導覽
我自己之前參加過2次日文的行程，已經很熟悉了
參加中文導覽另有不同的感覺
因為是首場，ANA台灣分公司員工很用心的寫了卡片分給每個人
也因為是中文導覽，現場大家有問題時，可以幫忙翻譯與解答
整體體驗很不錯，推薦大家報名！

I would like the more time for the tour!
The staff are good for asking professional questions.
In short, a good tour experience.

The enthusiastic Chinese guide gave a detailed introduction to ANA. It's such a great luck to hear about ANA in my native language and understand it better. I hope more Chinese courses can be offered, like for pilots or ground staff, so people can learn more about the airline industry.

I also love airplanes (especially ANA), and my elementary school child is a big fan of ANA as well, so we visited for the first time as a family. We were able to observe the training of ground staff, cabin crew, cargo and ground handling staff, maintenance personnel, and pilots. There were also exhibits and explanation corners related to each profession, and we got to hear interesting behind-the-scenes stories from the current ANA employees, which was very engaging and left the whole family extremely satisfied. At the photo spots and experience corners, we could try out the various roles we saw on the tour, and it felt like we were part of the ANA group employees, even if just for a little while.

自分も飛行機（特にANA）が好きで、小学生の子供もANAが大好きなので、家族で初めて行ってきました。グランドスタッフ、客室乗務員、貨物・グランドハンドリングスタッフ、整備士、パイロットが実際に訓練している様子を見学できる他、それぞれの職種に関する実物などの展示・解説コーナーもあり、ANAの現役の社員の方の丁寧で親切な説明で仕事の裏話も聞けたりして、とても面白く、家族全員大満足でした。フォトスポット・体験コーナーでは 、ツアーで見た各職種の体験ができて、少しだけANAグループの社員になれた気分でした。

The glass structure with good ventilation is important for the organization. There, you can literally observe from an "overhead perspective."

The guide's explanations were easy to understand, and they allowed time for questions as we progressed, so even someone like me, who isn't very bright, was able to understand properly!

I'm glad I participated in the tour.

風通しの良いガラス張りの構造、
これは組織のあり方としても重要。
そこで、
文字通りの「上から目線」で見学出来る。

案内役の方の説明も分かりやすく、
質問する間を取りながら進行してくれたので、
頭の悪いワタシでもちゃんと理解できた！

見学ツアーに参加して良かったと思う。

I think there are few places that disclose education on safety in this way. Knowing that you are always being watched must keep the employees on their toes. It's a special experience that goes beyond what you see when boarding an airplane. However, for those watching documentaries or dramas, the content may not exceed their imagination, but personally, I was captivated by the title of the mechanic's manual.

安全に対する教育をこのような形で開示しているところは少ないと思います。いつでも見られているということは、社員の皆様も気が引き締まることでしょう。飛行機に搭乗して目にすること以外も見られる特別な体験です。ですが、ドキュメンタリーやドラマを観ている方には想像の範囲を超える内容はないかもしれませんが、個人的には整備士のマニュアのタイトルに釘付けでした。

It was an attractive tour for those who love airports and airplanes. We toured the facilities while listening to valuable stories from an active flight attendant. A beautiful flight attendant guided us.

空港、飛行機好きには魅力のあるツアーでした。
現役のCAさんの案内で貴重なお話を聞きながら施設見学。
美人のCAさんが案内してくれました。

I was able to see the actual training and learn about the company, which was very educational. There wasn't enough time. It was a valuable experience. If there were opportunities to observe or hear more discussions, I think having some materials would have helped me understand more specialized terminology.

実際の訓練している姿や社内のことを伺えたりしたので、とても勉強になりました。
時間が足りないぐらいでした。貴重な体験になりました。もしあれば見学できたりお話を聞けたので、何か資料とかあるとより専門的な言葉もわかったかなと思いました。

超級值回票價的行程!
參觀與服務上的每一個細節都很用心!
見識到ANA每一名員工的專業與熱心，以及對於品牌經營的熱愛!

I was curious about what kind of training the CA and mechanics undergo. It was a meaningful 75 minutes to observe the training from outside through the glass 😊.

CAさんや整備士さんなどは、どういう研修をしてるんだろう?と気になっていました。
ガラス張りの外から研修の様子を見学できて、有意義な75分間でした😊

It was interesting to see the training that is usually not visible from above. The cabin crew provided explanations and occasionally included quizzes. Walking around was quite tiring.

普段は見ることのできない訓練してるところが上から見られるので興味深かったです
CAさんが説明しながら時折クイズもありました
歩いて回るので結構疲れました

I’m very happy that having Chinese tour guide. But I hope that ANA Blue Hangar would have Chinese tour guide

The event process is smooth and the explanation is complete. It is highly recommended to join the tour⭐

This facility is a paradise for airplane enthusiasts. The small group tour allowed us to hear various stories, which was enjoyable. The tour guide was a current flight attendant, and it was exciting to see the training uniforms that we usually don't get to see. If I were to be picky, I would have liked to see more of the training in action.

飛行機好きには楽しすぎる施設です
ツアーが　少人数なので、いろいろなお話を聞けるのも楽しかったです。
現役（？）のCAさんによるツアーガイドや、普段は見ることができない
訓練用つなぎ姿なども　わくわく　しました。
ぜいたくを言えば、もっと訓練をされているところを見たかったです。

Perhaps because it was a weekday, we enjoyed a calm atmosphere with just a few adults. The facility was beautiful, and we were fortunate to see the training in progress, which showcased the delicacy of the work. The guide was also very engaging and made the experience enjoyable. Even the key for the luggage locker was thoughtfully designed.

平日のせいか、大人のみ少人数で落ち着いた雰囲気で楽しめました。
きれいな施設でたまたま、訓練中の様子が全て見られたり、作業の繊細さに感心。
ガイド役の方も、お話上手で楽しませていただきました。手荷物ロッカーのキーまで凝ってます。

Education on the fundamentals of ensuring airplane safety and planning.
Thorough training on providing reassurance and comfortable flight services to passengers.
Comprehensive education on friendly and kind responses for first-time flyers.
I felt that this facility is an important place where all of ANA's spirit is generated.
It was also fun to hear some behind-the-scenes stories.

飛行機の安全を守る作業や計画の基本徹底の教育。
乗客に対する安心と心地よいフライトに対するサービスの徹底教育。
初めて飛行機を利用する人達などに対する明るい親切な対応の徹底教育。
ANA全ての心意気がこの施設から生み出される大事な施設であると感じました。
裏話も少し聞けて楽しかったです。

The staff members are all kind. The explanations from the guides were easy to understand, and we were able to enjoy the tour in a fun atmosphere. We could see the training facilities for ground staff, cabin attendants, maintenance, and pilots. We were also able to observe the training scenes in progress. Additionally, there were exhibits and videos related to passenger aircraft. This was my second time participating, and it was enjoyable. I would like to come again.

スタッフの方は皆親切です。案内の方の説明も分かり易く楽しい雰囲気で見学できました。
グランドスタッフ、CA、整備、パイロットの訓練施設が見られます。
訓練中のところは訓練風景も見学できました。
ほかに旅客機関連の展示品や映像も見られました。
２回目の参加ですが楽しかったです。また、来たいと思います。

I love ANA, so I was happy to see the training facility! The guide was also very kind and answered various questions.

ANA 大好きなので、訓練施設見れて嬉しかったです!解説員もとても親切で色んな質問に対しても答えてくれました。