Page 3) Things to Do in Tokyo in 2025 – Tours & Activities | VELTRA

All Reviews for Transfer & Travel Essentials in Tokyo

Overall Rating

4.45 4.45 / 5

Reviews

400 reviews

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

WiFi router

Reviewed by: Roger

The router worked really well the whole time we were in Japan and made things a lot easier as always had WiFi internet backup. Delivery to our hotel and the return all went effortlessly and very efficient. Definitely recommend to anyone

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Couples
Posted on: 2019/12/01
Activity Date: 2019/10/11

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Good coverage!

Reviewed by: S. KOBAYASHI

It was great! Good coverage in the most of place I had visited. I will recommend for people who stay longer than 10 day or longer! Very inexpensive.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Families
Posted on: 2019/11/18
Activity Date: 2019/10/23

Haneda Airport Shuttle for Domestic and International Flights < Shared Ride >

Very Efficient Transfer

Reviewed by: Marie

Driver came exactly on time. Helped with our luggage, drove carefully and dropped us off at the correct place. Great service.

Reply from activity provider

Dear Marie,

Thank you very much for choosing our service and review.
We are very glad to hear that we were able to give you a good experience.
We look forward to serving you in Future.

Best Regards,
Aravinda
Sales staff
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Haneda Airport) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/11/13
Activity Date: 2019/11/11

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Exactly As Expected

Reviewed by: UStraveler

Was able to obtain the router with little hassle, easy location for pick up. Had some issues using it on the Shinkansen but was able to log on to the free wifi available on the bullet trains. Would recommend. Much cheaper than other options seen online.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Couples
Posted on: 2019/11/12
Activity Date: 2019/10/14

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Good choice

Reviewed by: PSG1

Good experience overall with easy pick-up and smooth usage - went to some more remote regions and it worked very well.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Couples
Posted on: 2019/11/11
Activity Date: 2019/10/18

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Veltra Difficult to work with

Reviewed by: Mary J

Needed to change reservation to “from cruise port to hotel” due to travel changes caused by Hurricane Hagibis. Veltra insisted that a change could not be made, only a cancellation (at 100 percent charge) and rebooking (at 100 percent charge yet again). After some negotiations they refunded 50 percent. Veltra is the only provider I used during the trip that did not refund 100 percent due to Hurricane travel disruptions. Buyer beware.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Friends
Posted on: 2019/11/10
Activity Date: 2019/10/15

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Very good!

Reviewed by: Isabel

It works very well. We had to rearrange our trip because of the typhoon and we needed to change our WiFi router reservation. The staff helped us very quickly and with no additional costs.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Friends
Posted on: 2019/11/09
Activity Date: 2019/10/14

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Great driver and car.

Reviewed by: APW

Driver and car was great.
Smooth ride once we really got going to the Port.
Problem:
We were the 2nd of the pickups.
Everything here was perfect.
The problem occurred with the 3rd and final pickup.
They were a no-show and we, the other passenger and driver waited for almost 30 mins before it was found that they were not coming.
There should have been better communications as not to allow this.
We felt bad for this very nice driver as her shifted our baggage to make room for the expected ones who ending up being no-shows.

Reply from activity provider

Thank you for your review. We try to contact customer by sending fax voucher to all the customer who are boarding cruise. Unless we get the cancellation from the customer them self the booking remains active. We deeply apologize as you had to wait for 30 min. We will work on these types of case and try to sort it out. Thank you for understanding.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/11/09
Activity Date: 2019/10/15

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Always good perfect time, great ride .

Reviewed by: Walter Boschet

As I expected the driver pick us at the right time we had a lovely trip to Yokohama Port .Very trusted company is the second time and is perfect .

Reply from activity provider

Thank you for your review. We are very glad to hear we were up to your expectation. On your every visit to Japan we hope we can fulfill your expectation and hope we can provide more better service.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/11/09
Activity Date: 2019/10/15

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Shuttle from Hotel in Toyko to cruise port Yokohama

Reviewed by: Helen Tassie

Good service, picked up on time no issues placed out bags on bus and removed them off at the port, Took us right to the door of the check in area at the port.

Reply from activity provider

Thank you for your review. We are really glad to hear that we were able to satisfy you. On your next visit i hope we can provide more greater service.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Friends
Posted on: 2019/11/04
Activity Date: 2019/08/23

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Outstanding!

Reviewed by: Ron

Outstanding performance. Right outside the departure area, beautiful car delivered us directly to the hotel.

Reply from activity provider

Thank you for your review. We are very glad to hear that you had a good experience with us. In your
next visit, we look forward to provide you service again.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2019/09/20
Activity Date: 2019/09/18

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Yokohama Cruise Port Shuttle

Reviewed by: charlene

Driver was very polite and service was exceptional; highly recommend

Reply from activity provider

Thank you for your review.
We hope you had a great time in Japan.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Friends
Posted on: 2019/09/09
Activity Date: 2018/12/07

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Everything went smoothly, would recommend.

Reviewed by: Magdalena

Everything went smoothly, device is foolproof, 3 devices connected, lasted for 7-8 hours. Once I had to remove battery beacause it froze, but thanks to manual provided - it wasn't a problem. Would recommend. I've stayed in Japan for 3 weeks, so I feel that the renting price was a bargain. Pickup point at Narita was little hard to find, but after few days in Japan I've learned that it's a part of adventure (Tokyo Station, I'm looking at you :-)))

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Families
Posted on: 2019/09/02
Activity Date: 2019/08/11

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

I will forever be their client

Reviewed by: Paula

Beyond my expectations, excellent customer service, professional and I am so happy for their service. I made mistake on the reservation and the customer service tracked me down while I was already at the airport boarding has no access to the computer to correct my mistake. She went above and beyond to help.

Upon arrival easily spotted the agent have already waited for me, driver had white gloves, excellent clean neatly uniform and excellent driving skills.

I will forever be asking for their help and services for all my future trips.

Thank you very much you all are amazing

Paula

Reply from activity provider

Dear Paula,
Thank you very much for your great review.
we are glad to hear that you enjoyed your trip to Tokyo.
we look forward to serving you again in Future.

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Solo Travelers
Posted on: 2019/09/01
Activity Date: 2019/08/30

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

They did everything they said they would.

Reviewed by: John Reid

Being met off the plane was excellent. There was a clear sign showing my name and we did not have to wait long for the mini-bus to depart. We went to one other hotel before ours.

For going home, we were picked up at 4.45 and there was no-one else in the mini-bus. All went well except that we arrived at the airport about an hour before the check-in opened and all the shops were still shut. It would have been better to have been collected a bit later.

Reply from activity provider

Thank you for your review. I hope you enjoyed your holiday in Japan. About being early, we deeply apologize for the inconvenience. We are currently working on that matter to prevent such cases in future.

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2019/08/25
Activity Date: 2019/07/31

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Awful product, 6h battery life only, cable faulty

Reviewed by: Joan

Waste of money, could barely use it while in Japan.
Faulty charging cable and when manage to charge, battery life only half day
Find another provider

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Families with Young Children
Posted on: 2019/08/25
Activity Date: 2019/08/04

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Shuttle To Narita Airport - Shared Ride

Reviewed by: John Reid

Excellent. There at the time agreed with a very clear sign. Just what was needed for my wife, who has mobility problems.

Reply from activity provider

Thank you for your review. We hope you have a great time while stay in Japan.

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2019/08/12
Activity Date: 2019/08/10

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Good connection, bad battery

Reviewed by: Mahinda

Pick-up (at Narita T1) was fine, albeit without any instructions on how to use the device -- I think QL Liners are really just a delivery service. The device was also set to Japanese so I had to figure out how to get it to English -- which took a while.

Having used it for 4 days now, the connection has been excellent, as has the WiFi performance. Our only issue is that the battery life isn't great -- 5 hours max, really, so we have to carry a powerbank if we're out all day. I think the device might be a little old.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Couples
Posted on: 2019/08/11
Activity Date: 2019/08/07

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

Great experience

Reviewed by: Tokyo Tourist

Very friendly and helpful tour guide!

An efficient and good way to see the Tokyo highlights.

Reply from activity provider

Thank you for using Sky Hop Bus.
And Thank you for your valuable opinion.

Our bus also operate in Kyoto.

Please use it if you have a chance to go to Kyoto.

Thank you very much.

Helpful
Rating:
Packages: Same day Ticke
Attended as: Families
Posted on: 2019/07/07
Activity Date: 2019/07/05

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

Good overview but not very interesting

Reviewed by: Trudy

We've enjoyed hop-on hop-off busses in other cities and decided to give it a try in Tokyo. There are two loops so we decided to do the longer loop (90m) and cone back the next morning for the shorter loop (60m). Your pass is good for 24 hours which is very nice. The bus we were on was not a double decker, but it has a see through roof. Unfortunately it is weathered and dull so you can see ok but it is not good for taking photos. You are given headphones and you plug into a soundtrack that narrates the trip. There are several languages to choose from. This is efficient but not very interesting. The narration directed us to look at things that were not always in our direct line of site, but rather tucked behind other buildings. We really just wanted to go for a ride and not hop off. If we'd gotten off we could see more so basically it is just a bus ride, not really a great tour. We opted not to come back the next day for the second loop.

Reply from activity provider

Thank you for your valuable opinion.
We will strive to provide better services, including tourist information.

Helpful
Rating:
Packages: Same day Ticke
Attended as: Families
Posted on: 2019/07/05
Activity Date: 2019/07/03

スカイホップバス東京 乗り放題バスチケット 1日券・2日券<乗り降り自由>

I had a great time! 満喫しました❗

Reviewed by: れいこさん

I enjoyed the scenery that I don't usually see while mingling with foreign tourists. I had fun getting off at various stops along the Blue and Red lines.

外国観光客に混ざりながら、日頃見られない景色を堪能しました。ブルー、レッドのコースを途中下車しながら楽しみました。

Reply from activity provider

Thank you very much for using Sky Hop Bus Tokyo. We will continue to develop our services to provide you with even better experiences. We look forward to your next visit.

スカイホップバス東京をご利用いただきまことにありがとうございます。これからもお客様により良いサービスが提供できるよう開発して参ります。
またのご利用をお待ちしております。

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Helpful
Rating:
Packages: 24時間券
Attended as: Friends
Posted on: 2019/06/23
Activity Date: 2019/06/19

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

Great facility

Reviewed by: Philip M

I can recommend the hop on/off bus. Gives a heap way to see the city and sites.

Reply from activity provider

Thank you for using Sky Hop Bus. We will continue to develop services to provide travelers with wonderful experiences. And if there is an opportunity, we would recommend "Sky Hop Bus KYOTO".

Thank you

Helpful
Rating:
Packages: Same day Ticke
Attended as: Couples
Posted on: 2019/06/21
Activity Date: 2019/06/19

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

A lot of music few info

Reviewed by: TAR

We have enough experience with hop on hop off buses in many cities around the world and I believe that the info given during Tokyo tour could become more interesting if they talk about Japanese culture, tradition and the county it self instead of just taking when there is interesting city seen place !

The rest of the tour was music back ground

I hope the next time something could change

Regards

Helpful
Rating:
Packages: Same day Ticke
Attended as: Families with Young Children
Posted on: 2019/06/09
Activity Date: 2019/06/06

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

Jetlag treatment for 1st visit to Tokyo

Reviewed by: Erika

Best way to keep awake after trip from Europe and see as much as possible from Tokyo in short time

Reply from activity provider

Thank you for using SkyHopBus TOKYO and your valuable opinion.
We will strive to provide better services.

We look forward to your future use.

Thank you very much.

Helpful
Rating:
Packages: Same day Ticke
Attended as: Solo Travelers
Posted on: 2019/06/07
Activity Date: 2019/06/05

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

English commentary disappointing

Reviewed by: Glenda

As promised the Hop-On Hop-Off bus made its’ way through the route, allowing us to get a sense of part of Tokyo. Unfortunately, the commentary was very stilted, and lacked history, and details. I usually enjoy getting an overview of a city on a Hop-On Hop-Off bus, but felt that we hit only a few highlights of Tokyo and the information received was less than satisfactory. The Hop-On Hop-Off offered a means to get to some places, but beyond that it was disappointing.

Helpful
Rating:
Packages: Same day Ticke
Attended as: Couples
Posted on: 2019/05/24
Activity Date: 2019/04/22

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Stress free way to get from Tokyo to Yokohama cruise terminal.

Reviewed by: TrishB

Tour pick up was on time from our hotel in a comfortable mini bus to get us to Yokohama cruise terminal. Great for first time visitors to Japan.

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Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/05/24
Activity Date: 2018/10/16

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

Poor quality

Reviewed by: Thomas.

French language

The voice in French was recorded with an automatic and robotic voice like Google translate. It was totally unnatural.

Also, the story suddenly stopped when the bus was crossing a new building in order to explain the new building.

Please take care of non English languages guys!

Helpful
Rating:
Packages: Same day Ticke
Attended as: Couples
Posted on: 2019/05/13
Activity Date: 2019/05/11

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Excellent service

Reviewed by: Dave

Driver was on time, actually a few minutes early. Van was clean, driver was courteous and helpful. Booking was easy and problem free and everything went as expected. Will definitely use this service again when we are in Tokyo.

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2019/05/01
Activity Date: 2019/04/29

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Prompt and fast but wrong hotel

Reviewed by: Stew Mahoney

The pick up was prompt and fast but the driver left us around the corner, not in front of a hotel but it was the wrong hotel. We had to drag our luggage to the next block to the correct hotel.

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Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2019/05/01
Activity Date: 2019/04/29

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

Excellent tour but poor service by staff at Tokyo Skytree Station

Reviewed by: Wendy

The tour itself was an excellent way of seeing some landmarks in Tokyo if you are short of time. We highly recommend online booking before you turn up at one of stations. Although the sign at the station states you can purchase tickets on the bus, at the counter, and sales offices, and no reservations required, when we turned up at the Skytree Station on 15 April, the lady at the ticket booth insisted that the buses are full and there are no seats available. She told us even if we waited for the next buses, there were no guarantee there would be seats. I went outside, booked and paid for 2 same day tickets via Veltra, went back inside the ticket office, gave the lady my booking reference number, got my tickets straight away and got on the next bus. I didn't understand why she was adamant she couldn't sell us tickets and the buses were all full when we first went in. As we were leaving Tokyo the next day, we almost missed out on experiencing the bus tour if I had not tried getting the tickets via Veltra. To avoid same experience, we highly recommend booking via Veltra.

Helpful
Rating:
Packages: Same day Ticke
Attended as: Friends
Posted on: 2019/04/19
Activity Date: 2019/04/15