All Reviews for Transfer & Travel Essentials

Tour pick up was on time from our hotel in a comfortable mini bus to get us to Yokohama cruise terminal. Great for first time visitors to Japan.

French language

The voice in French was recorded with an automatic and robotic voice like Google translate. It was totally unnatural.

Also, the story suddenly stopped when the bus was crossing a new building in order to explain the new building.

Please take care of non English languages guys!

Driver was on time, actually a few minutes early. Van was clean, driver was courteous and helpful. Booking was easy and problem free and everything went as expected. Will definitely use this service again when we are in Tokyo.

The pick up was prompt and fast but the driver left us around the corner, not in front of a hotel but it was the wrong hotel. We had to drag our luggage to the next block to the correct hotel.

The tour itself was an excellent way of seeing some landmarks in Tokyo if you are short of time. We highly recommend online booking before you turn up at one of stations. Although the sign at the station states you can purchase tickets on the bus, at the counter, and sales offices, and no reservations required, when we turned up at the Skytree Station on 15 April, the lady at the ticket booth insisted that the buses are full and there are no seats available. She told us even if we waited for the next buses, there were no guarantee there would be seats. I went outside, booked and paid for 2 same day tickets via Veltra, went back inside the ticket office, gave the lady my booking reference number, got my tickets straight away and got on the next bus. I didn't understand why she was adamant she couldn't sell us tickets and the buses were all full when we first went in. As we were leaving Tokyo the next day, we almost missed out on experiencing the bus tour if I had not tried getting the tickets via Veltra. To avoid same experience, we highly recommend booking via Veltra.

Staff was very friendly but the overall experience didn't compare with other open air bus trips in other major cities. The monotone English audio was minimal and mostly uninteresting. Lots of room for improvement there. Not many stops and gap time between stops is quite long. I agree with other reviewers- spend your money on a cab.

pick up was on time, van was comfy, would book again

Simply arranged. Well organised. On time.
A pleasant journey direct from the hotel to the port with an excellent and safe driver.

Driver arrived on time to collect us in a very smart people carrier. He was polite and helpful with our luggage and took us to the cruise port in style.

My pocket wifi arrived at our residence home in Japan on time. The connection was fast and very reliable! I had no downtime while navigating Tokyo and it's subways stations. The return was easy!

Excellent service! Driver was great, journey was good, all was as you would expect!

The shuttle was a couple of minutes late but being picked up at Shinjuku and the traffic activity there this was more than just acceptable, this was excellent. The ride to the Yokohama port in itself was flawless.

When leaving Tokyo from our hotel to the Narita airport we decided to contract for a shared shuttle with Veltra. Your instructions say to be at your hotel lobby 15 minutes before scheduled pickup. We arrived at exactly that time and our driver was driving in at that moment. After loading our luggage and getting us in the van and showing where the heat controls were and what the wifi password was we started for the airport. I asked him if he had to stop for others and he said that we were the only ones on the trip. As I looked around the van I was amazed at how clean everything was, Not a single piece of trash or even lint on the carpet. The ride took a little over a hour and he answered questions along the way about things we were curious about. At the airport he unloaded our luggage and thanked us for using his company and was very appreciative when we told him that we definitely would.

You never know what to expect when you are traveling in a foreign country and have contracted with a company for transportation, but with Veltra you do not need to worry. Their representatives were located as soon as we cleared our luggage through customs in Yokohama and directed us to a check in area where our destination was verified. Let me say that on a shared shuttle you are not quite sure how long they will take but it seemed like it was less than five minutes that we along with three other couples were lead to our van for transportation to Tokyo. we cleared the cruise terminal and headed to Tokyo which at 8:30 in the morning is about a hour and a half drive. After one couple was dropped at their hotel we were taken to our hotel and the driver and hotel personnel unloaded our luggage and it was done. After the driver thanked us for our patronage we were done. We definitely will contract with them again.

Very efficient, on time, courteous service. Will use service again if available. Highly recommended.

Met at agreed upon location promptly. Assisted onto transport. Very professional.

Very well organized and easy to use.
Nice car well kept and good driver.
Thanks Green Tomato for making our transfer easy. We would use you again.

Great organization and coordination! Will definitely use Veltra again.

The day was cold but we made the most out of it, hopping off almost every stop. Every bus had blankets, which helped a lot!
The red line has many more stops so we spent most of our time on it. The skytree and ice skating below it was great and our 3 year old daughter enjoyed! The kimonos and "backstreet" shopping near the Ueno stop were great to see and experience. The timing of the audio playing was not always accurate, but acceptable.
The blue line has few stops, but still offers plenty, including the interesting stores around Tokyo Tower.
While the Tokyo hop on hop off bus does not have as many stops as other cities, my wife and I felt it was a great way to get a "taste" of many Tokyo attractions!

I've used hop on and hop off bus in many cities, so I chose Sky bus.
As it was so complicated to use public transportation in Tokyo, It was good way to travel major places without transfer.
But I could only sit upstairs without roof, it was so cold, especially during running highway to Ginza.
I think it would be better if the bus runs more hot spots like Shinjuku, Shibuya, Roppongi and so on.

It was our first time in Tokyo and I want it to be stress free so we decided to get a hop on hop off bus. The experience was wonderful. We had the top view of the Tokyo with the cold weather. It was awesome. Not to mention it was very easy to book thru VELTRA. We booked the day before only but they still had available seats. Awesome!

The buses were very comfortable and blankets were provide on top of heating which made it both comfortable and enjoyable on the whole. The routes covered all the key parts of Tokyo which I wanted to visit. The commentary could be further improved. On the whole I enjoyed the trip!

We were glad to learn our bus was a fully roofed bus in the red route. In January Tokyo can be cold and being open air is a hard pill to swallow.
The blue route was open roof, but they provided blankets so it wasn't as bad as expected.

The routes were just ok. The red one is good, but the explanation on the audioguide was limited. Too much music and too little insight information. However the blue line had no information at all and the route was a waste. It's short (53 minutes) and only two stops before going back home, missing all the important points of the city.

It's kind of expensive for what they give you, compared to other cities in the world.

We decided to take a ride on the Sky Bus as a way of seeing the connectivity of the city, which sometimes can be difficult to establish when you travel underground the whole time. We were a group of four, 2 adults and 2 kids and enjoyed every last minute of our ride! The English guide was great and the hand warmers and blankets worked a treat to keep everyone toasty and warm.

We had a great time on the Hop-on Hop-off bus around Tokyo. We were able to see the sights and stop at the areas of interest to us. When the temperatures dropped, the staff politely offered blankets to help us keep warm. We took the blue line and most of the red line in one day, and wished we had more time for a multi day pass. Everyone we interacted with was polite and helpful.

Beauty of urban planning at its best, Tokyo's megalopolis is a well planned development for the world to emulate. Integrated transport system that is accessible to everybody creates an environment that encourages its people to walk creating a healthy populace.

Online booking was easy and easy to understand . Very easy to find the place to get the ticket. Skyhop has everything provided for. from the blankets with this cold winter days. Heat pads and the earphones. They have though of everything. It be nice with the translation they should add also Spanish, Italian and some other European languages.

My family and I had a fabulous time and really enjoyed the scenery. Couldn't ask for more.

Thank you for an enjoyable and wonderful trip.

The online registration and check in process was very smooth. We took the tour on a cold December day and they have provided covered bus option for certain times, which was great. For the double decker they have also provided hand warmers and blankets which were much appreciated. The staff was very helpful and friendly. The only improvement I would recommend would be to provide more historic information on the tour. Try this tour if you have limited time in Tokyo!

I did the same tour by myself last year and enjoyed it a lot! So this year I took my parents and they were overwhelmed with the city! So this tour just gives you a great overview and is quite informative too! Recommend (again) :)

The online registration and check in process was very smooth. We took the tour on a cold December day and they have provided covered bus option for certain times, which was great. For the double decker they have also provided hand warmers and blankets which were much appreciated. The staff was very helpful and friendly. The only improvement I would recommend would be to provide more historic information on the tour. Try this tour if you have limited time in Tokyo!