Reviewed by: Denise McLennan
Confirmation the day we arrived at our motel in Japan. Pick up was on time and easy ride to airport. Very reliable and would recommend them for any transfer either from a cruise ship port or to airport. Tours are well ran also .
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| Packages: | One-way (To Haneda Airport) Shared Ride from Hotel |
| Attended as: | Couples |
| Posted on: | 2018/05/12 |
| Activity Date: | 2018/04/16 |
Reviewed by: Ken L.
we used this shuttle from the Yokohama port to our hotel in Shinjuku. The shuttle was available very shortly after disembarking the ship. The Green Tomato employees were waiting in the terminal building. After a short wait we were checked in and taken on a very short walk to our bus. The van was clean and comfortable, driver was very courteous. I would definitely recommend.
Dear Ken L.,
We are truly happy you liked our service. Please, come again!
Best Regards,
Green Tomato
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/05/07 |
| Activity Date: | 2018/04/13 |
Reviewed by: Helen Hayes
This shuttle service from our Hotel in Shinjuku Tokyo to Yokohama Cruise Port terminal was the best thing out. As the journey took 90mins being picked up from the hotel and travelling in a comfy coach made this so wonderful - no stress!! The only problem was that they needed to set their pick up times better, to reduce the waiting time at the hotel.
Dear Helen Hayes,
Thank you for you kind words. We hope we will be able to improve our timings to fit the expectations in the future.
Best Regards,
Green Tomato
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| Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
| Attended as: | Couples |
| Posted on: | 2018/05/06 |
| Activity Date: | 2018/04/13 |
Reviewed by: May
Picked up from our hotel. Luggage taken cared of. Driver very nice and a safe driver.
Dear May,
Thank you for your kind words.
We hope you enjoyed your stay. Please, come again!
Best Regards,
Green Tomato
| Rating: | |
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| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Families |
| Posted on: | 2018/05/05 |
| Activity Date: | 2018/05/02 |
Reviewed by: Denise McLennan
Was worried about booking a transfer on the net for a different country but there was no problems. Everything went smoothly and professional. Would recommend this company.
Dear Denise McLennan,
Thank you for your kind review.
We hope you enjoyed your trip. Please, come again!
Best Regards,
Green Tomato
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/05/05 |
| Activity Date: | 2018/04/13 |
Reviewed by: Neville
The shuttle was a good experience. A little more explanation is needed so you can understand how everything works. Our waiting time was minimal.
We were dropped right outside our hotel. Overall a very good exerience.
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Friends |
| Posted on: | 2018/05/05 |
| Activity Date: | 2018/04/13 |
Reviewed by: Bosco
We didn’t receive the WiFi on time so I email to veltra. They send me another WiFi for free. We ended up three WiFi from original order and extra one.
Thank you for quick support.
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| Packages: | 8 Day Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2018/05/05 |
| Activity Date: | 2018/04/13 |
Reviewed by: Helen
Was a hassle free pickup and dropoff experience, especially as it was in a Non English speaking nation.
| Rating: | |
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| Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
| Attended as: | Couples |
| Posted on: | 2018/05/03 |
| Activity Date: | 2018/04/13 |
Reviewed by: Mike
Picked up on time. Comfortable journey. Friendly staff.
Dear Mike,
Thank you for your kind words. Please, come again!
Best Regards,
Green Tomato
| Rating: | |
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| Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
| Attended as: | Couples |
| Posted on: | 2018/05/02 |
| Activity Date: | 2018/04/20 |
Reviewed by: Justin
Pocket wifi was in my hotel room when I arrived. Super fast and reliable. I am so thankful for this outstanding service. Battery lasts all day with all day use. I have been walking around Tokyo with no connection issues. Thanks!
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| Packages: | 11 to 30 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2018/04/28 |
| Activity Date: | 2018/04/26 |
Reviewed by: amb
Not enough stops, not enough pick-up points.
English narrative was good.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Friends |
| Posted on: | 2018/04/23 |
| Activity Date: | 2018/03/29 |
Reviewed by: Brian Hodges
Picked us up on time, in a bus big enough for our stuff, and safely got us to the Port with plenty of time to check in.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
| Rating: | |
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| Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
| Attended as: | Couples |
| Posted on: | 2018/04/23 |
| Activity Date: | 2018/04/20 |
Reviewed by: RITA L OSBORN
WE returned our tickets, as it was inconvenient to use , it was raining and we were too tired.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Couples |
| Posted on: | 2018/04/20 |
| Activity Date: | 2018/04/13 |
Reviewed by: RITA L OSBORN
The car arrived on time. The driver was courteous and the car was clean and comfortable. The Hotel Staff Fare welled us, politely.
After picking up one more client, in the centre of Tokyo, we went straight to the airport. Fast, efficient and friendly service, all the way.
HAPPY to Recommend.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO
| Rating: | |
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| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2018/04/20 |
| Activity Date: | 2018/04/17 |
Reviewed by: Malek
Good way to explore Tokyo City. It was raining but covers on our bus is inoperable
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Couples |
| Posted on: | 2018/04/19 |
| Activity Date: | 2018/04/17 |
Reviewed by: Leeanne
Everything went smoothly from the moment we left the customs area and arriving at our hotel. The guide was there to greet us and the van for the transfer was extremely comfortable and clean. Great experience .
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO
| Rating: | |
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| Packages: | One-way (From Haneda Airport) Shared Ride to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/04/18 |
| Activity Date: | 2018/04/16 |
Reviewed by: Alexander,Ukraine
It is worse than a similar service in Hong Kong by three criteria:
1) Flexibility for Hop-On and Off users
Purple and Red paths differ only by 3 stations. A short (3-stops) Purple extension to the Red one would be a better option for covering all sites.
2) Usage as an all-weather carrier from point A to point B.
No sitting places on the lower deck is a serious disadvantage on rainy or too sunny days.
3) No Russian language in the list. Adding this option is cheap and will draw more customers from CIS countries like myself (My wife does not speak English and I had to translate for her)
4) The good news is that Tokyo service is organized better than that in Kyoto :)
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Couples |
| Posted on: | 2018/04/18 |
| Activity Date: | 2018/04/16 |
Reviewed by: Jules
Easy access and close to all main attractions; child friendly which was a bonus
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/15 |
| Activity Date: | 2018/04/07 |
Reviewed by: Maxine
Having to line up for 45min at the ticket office to redeem our prepaid voucher when unreserved people could purchase tickets 15 mins before was frustrating to say the least. Not enough buses, had to wait over an hour for the next bus only to wait in line again for people who had not purchased their tickets. The audio recording stopped half way through the description and was often out of sync with the locations.
If your interested in historic or cultural sights and information, don’t waste your time and money on this tour.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Couples |
| Posted on: | 2018/04/02 |
| Activity Date: | 2018/03/31 |
Reviewed by: Monique
My family and I enjoyed the tour, it was informative and so much to see and take in...
I liked the audio narration option on the tour, it was presented in English
I would recommend the tour and to arrive as early as possible, furthermore it leaves the option of going back to explore further by using the “ hop on and off “ option...
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/03/30 |
| Activity Date: | 2018/03/28 |
Reviewed by: Myles
We found this tour to be well worth the money. It was easy to exchange the online voucher at the office and immediately catch the purple line. The purple line was significantly more interesting than the blue line, but both were worth it. This was an effective way to get around Tokyo and see many beautiful areas. Highly recommend.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Couples |
| Posted on: | 2018/03/25 |
| Activity Date: | 2018/03/23 |
Reviewed by: Gill
Too few stops. Need to increase stops for places of interest
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families with Young Children |
| Posted on: | 2018/03/21 |
| Activity Date: | 2018/03/19 |
Reviewed by: Ella
This is definitely a great way to start your tour in Tokyo. The bus ride over the bridge to Tokyo Bay is exhilarating! Just make sure you sit all the way at the front because the wind on the high way is no joke. There are multiple buses so if you want to see more stuff you can easily switch. The price is about the same if you were to take the underground metro, but you get a guided tour instead on the bus! Thanks for a great experience!!
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Solo Travelers |
| Posted on: | 2018/03/15 |
| Activity Date: | 2018/03/13 |
Reviewed by: Josh
Easy to buy tickets and very friendly staff, but the audio guide was really uninteresting, almost boring. Often landmarks were discussed after they had already passed out of view. Stops are spaced very far apart, and not necessarily where you would want to get off. It's a reasonable way to spend a sunny day but expect to take the subway to get where you want to go.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Couples |
| Posted on: | 2018/03/15 |
| Activity Date: | 2018/03/13 |
Reviewed by: David
2nd time using this portable router in Japan. It worked flawlessly and the pickup and return were easy.
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| Packages: | 5 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2018/03/14 |
| Activity Date: | 2018/02/12 |
Reviewed by: Callum B
This was one of the better hop on/off bus tours I did in Japan. The timetables were fairly good and there was a good number of stops. Staff were all very friendly and well informed about the bus routes. I recommend doing both blue and purple routes.
On the blue route most people only get off at Tokyo Skytree and it is worth it. However, the next bus is in an hour and then 1.5hrs (2.5hrs from when I got off). I just about managed to get back down within an hour because I bought a fast lane ticket at double the price, because I didn't want to spend 2.5hrs at the one spot.
As they only accepted a printed ticket from their office it meant finding Veltra office. However, I wasted a bit of time in the morning finding Veltra. I eventually found it when I asked Sky Bus Tours office where Veltra was and they said "that's us" - don't know how I was suppose to know that. So you should google map search Sky tours not Veltra.
The most annoying thing about the tour was the timing of the guide audio; it was either interrupted by the next location fact or it'd say "look to your left and you'll see..." and it was nowhere in site. I think this could be resolved if the driver went slower. Alternatively, investment in a better audio system would be ideal judging from other people's reviews.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/21 |
| Activity Date: | 2018/02/18 |
Reviewed by: Andrew
The bus and the route were good but the commentary was poor. There could have been so much more information provided, about the history of the city, interesting characters that have lived in Tokyo, about the design of the city, about the evolution of architectural styles, about how people lived 100, 200 years ago. I stead the commentary was dull. A pity.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/02/10 |
| Activity Date: | 2018/02/07 |
Reviewed by: fgb
We were not able to see the whole of Tokyo. Since they hardly speak english, we missed our bus. And the next bus we had to take was on its way back to our pick up point. If we take another color coded bus, it would be too late for us to go back to Shinjuku where we are staying.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/01/24 |
| Activity Date: | 2018/01/20 |
Reviewed by: Sam
Our driver was on time. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.
Thank you for your compliment. We will tell the driver about your compliment.
Looking forward to serving you again.
Regards/Buddha
| Rating: | |
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| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Families |
| Posted on: | 2018/01/20 |
| Activity Date: | 2018/01/03 |
Reviewed by: Sam
Our flight was delayed for a bit but the Person in charge was still patiently waiting for us at the arrivals area with my name on the paper that he was holding. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.
Thank you for your compliment. We look forward to provide more good services next time when you visit japan.
| Rating: | |
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| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Families |
| Posted on: | 2018/01/20 |
| Activity Date: | 2017/12/26 |
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Dear Denise McLennan, thank you for rating us. We hope you had a pleasant trip.
Please, come again!