Reviewed by: Art
I unfortunately missed redeeming a promotional offer from City Discovery when I booked three Tokyo tours online. I called the toll-free number and spoke with a nice lady, who was very helpful and able to apply the promotional offer to all three tours. This is the first time we have used City Discovery, and are looking forward to the tours. Thank you City Discovery!
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| Posted on: | 2015/09/29 |
Reviewed by: james
The guide was good and entertain us throughout the journey. At mount hanoko, we should see mount fuji but weather too bad. Best to go during early spring to see it.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2015/08/16 |
| Activity Date: | 2015/07/28 |
Reviewed by: Louise
There is very little time on this tour at the actual attractions, we had less than 25 mins at Fuji 5th station the highlight of the tour, less if you include the walk to find the bus afterwards.
Lunch at a hotel takes up valuable time on the tour and the food is definitely not worth the cost, is pre-laid out ready so is therefore cold when we arrived (western menu soup, fries, chicken).
Heavy traffic due to a long public holiday delayed the tour by a couple of hours, of course traffic cannot be predicted but on a public holiday weekend it’s almost a guarantee. The tour should have departed early for example on this particular day to allow time at the attractions.
Due to Volcanic activity for the past few months there are some changes to the tour – we were offered that we could cancel once on the bus at the start of the tour – again this could have been pre-advised via email. There is a clause in the fine print that attractions may change – but again this volcanic activity is a pre-understood change to the schedule. Not something that arose on the day itself. So no Hakone Sky Gondola and no Owakudani Valley stop.
Our guide Hitomi was excellent, very organized and knowledgeable and really made the tour – even with the challenges of time a success.
Tip 1 - I would advise getting yourself to the starting point of the tour, we had 1 hour 15 mins wait from the pick-up point which would have been a quick taxi from our hotel.
Tip 2 – Definitely take the bullet train return taking 2 hours off the travel time.
Tip 3 – Order a la carte from the hotel not pre-set as this will be cold and is very expensive and poor quality.
Whole tour expensive for what you get to see
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Odawara Drop-off with Lunch |
| Attended as: | Couples |
| Posted on: | 2015/08/12 |
| Activity Date: | 2015/08/07 |
Reviewed by: samuel
travelled in july....weather was cloudy and could not visualise mt fuji clearly....tour is well organised....which includes 5th station , komitake ropeway and beautiful lake ashi cruise in hakone which is a beautiful place...will advise to book for two days tour which would be even more ..enjoying in that serene atmosphere...
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/03 |
| Activity Date: | 2015/07/05 |
Reviewed by: Abby
Thank you Veltra for this enjoyable and great tour! It was a gift for my friend for her birthday and it was definitely the highlight of our trip in Tokyo.
The bus was on time to pick up us up from the hotel. The tour started smoothly all the way to the end. Guide was funny and shared about some Japanese cultures. She also had some jokes that are really funny. It was a perfect day when we were on the 5th station. Sky was blue and you can see the top of the Mt Fuji clearly. It was beautiful.
Lunch at the hotel was pretty good. And yeah we love the pirate boat cruise. Unfortunately, the sky gondola was not available because of the strong winds. We went to the temple instead which was pretty good as well.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Friends |
| Posted on: | 2015/07/28 |
| Activity Date: | 2015/07/21 |
Reviewed by: Landon
They keep you busy throughout the day and the tour guide was super friendly! Be sure to bring warmer clothes as you'll be traveling to higher elevation areas that are much cooler than Tokyo.
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| Packages: | Return by Bullet Train with Lunch (Until Dec 31, 2017) |
| Attended as: | Couples |
| Posted on: | 2015/07/15 |
| Activity Date: | 2015/07/12 |
Reviewed by: Diane Wright
We were picked up at our hotel by our guide, Hashi and driven to where we boarded our bus for the day. Our first view of Mt Fuji was from the bus, and it was magical, with rivers of snow cascading from the the peak. We were driven to the 5th station, however, by the time we arrived, the peak was obstructed by cloud. From here we proceeded to a lovely hotel where we had a rather strange lunch, cold french fries, hot chicken and lovely crumbed prawn with a very watery miso soup. Following this we were taken to a gondola ride to a thermal region behind Lake Ashi, where the bus met us and took us to Lake Ashi for a cruise in a beautifully designed and decorated replica of a French Galleon. Hashi then explained how we would catch the Bullet Train back to Tokyo, and we were driven to the railway station. Several trains sped through the station whilst we were waiting, which was an experience. Our train ride to Tokyo was very comfortable and an experience not to be missed. We thoroughly enjoyed our day, and would recommend it to anyone traveling to Tokyo.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2015/05/19 |
| Activity Date: | 2015/05/01 |
Reviewed by: Teresa E
Incredible! Loved the entire day and the bullet train was a bonus! Great and informative guide.
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| Posted on: | 2015/05/05 |
Reviewed by: Ken & Mitzi Matthews
Thank you Veltra, we had a wonderful day and enjoyed the tour.
The tour was very well paced, not fast and hurried, we arrived at the 5th Station well in formed.
The visit to the Hakone "black eggs" and Sulper Leak was interesting along with the lake cruise, after such a long day the Bullet Train return is a must, back to you hotel as soon as possible.
A wonderful experience, certainly recommended.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families |
| Posted on: | 2015/05/03 |
| Activity Date: | 2015/05/01 |
Reviewed by: Debraell
This was a good tour. Although we didn't get to view Mt Fuji due to the weather it was still good to go. It's a long day and would suggest taking the bullet train back. Our guide Hashi was knowledgable and helpful. In our opinion we spent too much time at the thermals and the meal we had at the hotel was the worst we had in Japan. But although quite expensive it was a good but not great tour.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2015/05/02 |
| Activity Date: | 2015/04/29 |
Reviewed by: Arthur
Overall the tour was good and our guide, Mr. Take was excellent. He was very informative and engaging and shared many helpful information that makes us learn more and appreciate Japan better.
Unfortunately the weather did not cooperate so we did not see Mr. Fuji or much of Hakone as everything was covered in fog.
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| Posted on: | 2015/04/21 |
Reviewed by: Alyssabeth Tan
Thouh we encountered traffic on the way to mt. Fuji and had to hurry up to finish the tour without skipping an activiy, it was still an awesome activity. The only thing i will change for my next travel is taking a shinkansen train back to tokyo because the hiway is traffic.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2015/04/01 |
| Activity Date: | 2015/03/30 |
Reviewed by: Ari
Wonderful Mount Fuji, we were lucky to have good weather so able to see the Mount Fuji clearly.. Great tour guide.. Very funny.. During the bus ride, she introduce the japan culture and language.. Hope to join this tour again.. Thank you Gray Lines tour..
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2015/03/27 |
| Activity Date: | 2015/03/25 |
Reviewed by: Erich's group of 11
Our group of 11 enjoying the overnight stay and wondering around at the two stations prior catching the JFR back to Tokyo. Unfortunately the weather was not on our side that we could not enjoy the scenery at all around those areas.
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| Packages: | Hakone Hotel Kowakien Plan 2015 |
| Attended as: | Friends |
| Posted on: | 2015/03/26 |
| Activity Date: | 2015/03/19 |
Reviewed by: Patrick Kan
Excellent program on the part of cave exploration. Mr Omari has been doing a fantastic job. We love the things were going during the exploration
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| Packages: | Standard Plan 2015 |
| Attended as: | Friends |
| Posted on: | 2015/02/28 |
| Activity Date: | 2015/02/25 |
Reviewed by: Aalia Kara
This tour is definitely worth it!
We did it in Feb 1st week and it was cold but worth the visit to Hakone and Mt. Fuji.
All the sites were very pretty and luckily we got a clear view of the Mt. Fuji.
Our tour guide was extremely sweet and very patient with all our questions.
The cruise at Lake Ashi was also exhilarating.
The most amazing part was the return by bullet train. The most amazing and fast Shinkasen experience!
Would definitely do this entire tour again in another season to see different scenic views!!!!
Thank you Veltra for this awesome trip!!!!
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Couples |
| Posted on: | 2015/02/10 |
| Activity Date: | 2015/02/02 |
Reviewed by: Melissa
Thank You Veltra for making our Mt.Fuji tour experienced fun & memorable.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2015/01/03 |
| Activity Date: | 2014/12/14 |
Reviewed by: zyzzyfix
A really exciting, unusual, different thing to do when visiting Mt Fuji. We were meant to do the ice cave which looked pretty sedate but on the day we had to do a 'wind cave' instead. This is more of a proper cave crawl. The kids still talk about it but my wife was intimidated by it. Our guide, Tada, made all the difference though. Funny, engaging and considerate – he was excellent.
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| Packages: | Standard Plan 2015 |
| Attended as: | Families with Young Children |
| Posted on: | 2015/01/03 |
| Activity Date: | 2014/12/13 |
Reviewed by: Carlie
A good tour to save time. It is very difficult to navigate these places via public transport in Japan and it also saved a lot of time having to line up to purchase tickets.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2014/12/13 |
| Activity Date: | 2014/12/10 |
Reviewed by: Rosario
We've been to many places, and our Japan tour is the best experience, both tour & tour guide. We will surely go back and book the same tour. And this time, my whole family. Thank you City Discovery.
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| Posted on: | 2014/12/09 |
Reviewed by: Russell
Bad day weather wise. Saw nothing on mountain or cable car very dissatisfied .
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| Posted on: | 2014/09/02 |
Reviewed by: Doreen
This was an awesome tour! Wish I had a bit more time on Mt. Fuji but besides that, it was spectacular!
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| Attended as: | Couples |
| Posted on: | 2014/08/31 |
Reviewed by: To Hong Hai
Overview the tour is good. The tour guide is very responsible and careful. The bus driver is skillful and keeps his bus in the great condition. The tour content is interesting. The minus points were the lunch quality (bit poor) and the time lost so much on the bus caused of the traffic jam.
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| Posted on: | 2014/08/12 |
Reviewed by: Maria Cecilia
Excellent guide.
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| Posted on: | 2014/08/06 |
Reviewed by: Bryna
The one day tour to Mt. Fuji was very interesting. The bus accommodations were comfortable and our tour guide knowledgeable. Standing at the fifth station was amazing and being about to look up at Mt. Fuji was wonderful. We rode the cable car for a spectacular view of the lake and surrounding area and took a boat ride on the lake below Mt. Fuji. Would I do the tour again? Yes but there are some things to be prepared to understand. The traffic was so heavy leaving Tokyo that it took an additional hour to get there. We only had a 15 minute rest stop which was barely enough time to buy a beverage and a snack. Because of the traffic, we did not get to enjoy the visitor's center. They stopped there for a potty break but we only had five minutes there so we missed all the exhibits. The worst part of the trip was the bus ride from Mt. Fuji to Shinkansen to catch the bullet train back to the city. We had to cross the mountains on a winding road and in his haste to get us there in time, the bus driver, although safe, made my son and granddaughter sick from the motion on the bus. I was seated in the front row so it was not as bad for me. This part of the journey was not mentioned at all prior to the end of our tour.
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| Posted on: | 2014/08/04 |
Reviewed by: Kwok
Perfect English speaking guide: a bonus in Japan. Mt Fuji was disappointing as nothing spectacular seen. Godonla ride was interesting and Shinkansen was unforgettable.
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| Posted on: | 2014/07/09 |
Reviewed by: Roland
Thank you for an excellent daytour. I particularly want to thank our guide Marie for an entertaining, knowledgeable and caring approach to her tour customers. Thank you Marie, for your humour and hospitality. ba<x>sed on my experience on this tour, I would be glad to recommend the services of your company.
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| Posted on: | 2014/07/03 |
Reviewed by: Stoyanka
The tour was great and we had a wonderful time. Unfortunately, we had bad weather but our guide Take (I hope I am spelling his name correctly) did everything he could to compensate for that. Thank you Take! So, the only thing stopping us from loving the tour were the clouds hiding Fuji-san. Hopefully next time we'll actually be able to go up :)
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| Posted on: | 2014/06/27 |
Reviewed by: Krzysztof
Great guide nicknamed Fish, marvelous views and exciting return by Shinkansen train
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| Posted on: | 2014/05/26 |
Reviewed by: Nelia
Thank you very Katsu, our guide.
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| Posted on: | 2014/05/13 |
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Thank you very much for your message. We are very happy to hear from you and you had very good time in Mt. Fuji & Hakone tour.
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Thank you
Japan Gray Line Co., Ltd.