Reviewed by: Aussie Brian
Well presented, staff knowledge provided most helpful response to queries and made the day a great success
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/09/13 |
| Activity Date: | 2018/08/26 |
Reviewed by: LeongPeiRan
We enjoy it really much......thanks also for our tour guide Madam Madoka for introduced Japanese culture to us. >_<
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| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/09/07 |
| Activity Date: | 2018/09/03 |
Reviewed by: Connie
I had a very good experience with the shared shuttle van from Yokohama Port to my hotel in Shinjuku.
The people manning the counter at Yokohama Port was very courteous and polite. The shuttle was on time.
The driver was very polite and smiling all the time.
Would take up your service again when I am next in Japan.
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| Packages: | Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/09/07 |
| Activity Date: | 2018/09/05 |
Reviewed by: Firdaus Samsuri
Overall the tour was a great experience for me and my family.
Our guide Taiji was very knowledgable about the places we visited and was very flexible and accomodating to our plans. He was also very engaging towards the group.
We would definitely engage him again when we tour Japan again and strongly recommend him to travellers.
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| Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
| Attended as: | Families |
| Posted on: | 2018/08/29 |
| Activity Date: | 2018/08/20 |
Reviewed by: Jason
The tour would of been fine if the weather was better, fickle mount Fuji was hiding under the fog of a typhoon, the boat ride was wet lol.
Overall the tour guides done the best they could with what they had, on a better day it would of been a better tour.
but considering the weather I thought it a bit lacking.
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| Packages: | Shinjuku Washington Hotel Check-in |
| Attended as: | Solo Travelers |
| Posted on: | 2018/08/29 |
| Activity Date: | 2018/08/07 |
Reviewed by: Barry Kingsland
Mother Nature defeated all attempts by the enthusiastic travel team to make it a great day. Unfortunately we caught the tails winds and rain from a typhoon that went through and there is no cancellation, just changes to routing schedule, they do warn you of this possibility. Every change of plan was thrawted with more wind and rain. Tour guide tried her hardest to make a go of it and was very knowledgeable and forthcoming with interesting information and felt a tad sorry for her and the driving team who were also very pleasant. Mother Nature won out on this one, just a shame there isn’t the ability to take a rain check as our US cousins would say, the weather ended up so bad it was hard to stand up and MT Fuji itself was closed. I imagine it is a great tour in any other circumstances.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/08/26 |
| Activity Date: | 2018/08/24 |
Reviewed by: Gill & Blair
We took the bus / bullet train return (recommended during busy traffic days) to Mt Fuji. Too bad about the foggy conditions, but we got a really informative guide called Yuko & a great driver called NakanoSan. They showed us the best of Lake Ashi & Hakone as well as a delicious noodle lunch, comprised of local produce/cuisine. Level 5 of the Mt Fuji way is quite crowded in the summer & difficult to navigate, Yuko's advice was sensible & time aware. She had some fun japanese exercises & origami games to pass the time too.
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| Packages: | Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/08/26 |
| Activity Date: | 2018/08/15 |
Reviewed by: Raffy Campos
Very Glad we chose this tour! Our guide Fumi San was very pleasant and informative. We loved the beautiful scenery plus it was nice to learn facts about Mt. Fuji and the Hakone area. An added bonus was the Bullet Train experience on our way back to Tokyo!
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/08/23 |
| Activity Date: | 2018/08/18 |
Reviewed by: Ming
We were picked up on time by our guide Tom Harada. He was very throughout and thoughtful in planning what we should visit and made all the different sites arrangement efficiently . He is knowledgeable about the itinerary on hand . His approach is filled with dedication and heart . I would recommend to anyone looking for an English speaking guide to reserve Tom Harada. You will not be disappointed.
I hope all is well with you and your wonderful family. I want to thank you for your very kind and generous review on Veltra site. It means a lot to me ! My work on 20 August around Mt. Fuji has become a great memory thanks to your kindness and quality personality of all your family.. Thank you for giving me a fond memory. Once again, I will be wishing nothing but the very best for you and yours.
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| Packages: | Plan B: Suntory's Hakushu Whisky Distillery & Lake Kawaguchi Course |
| Attended as: | Families |
| Posted on: | 2018/08/21 |
| Activity Date: | 2018/08/20 |
Reviewed by: Daniel Tan
We were very fortunate that the summer weather was very good; skied were clear. From afar on the coach, we were able to see Mount Fuji in its elegance. A great guide (Joji) was passionate about the mountain, sharing her own experience when she did the ascent to the crater top. That made the emotional connection. The cable car ride was beautiful; it brought us to the sulphur “mine” that added to the volcanic heritage of Mount Fuji. The ride on the pirate ship in the lake was nice as a good conclusion to the excursion.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/08/21 |
| Activity Date: | 2018/08/19 |
Reviewed by: Travel with elderly
Perfect quick tour if looking for brief sight-seeing on time constrain. Also suitable for elderly with limited mobility as walking is minimal (location sight-seeing is self-paced). 2 drivers provided for safe-driving for comfortable long distance coach/bus trip. Tour guide, Michika was informative, engaging and clear with instructions.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/07/27 |
Reviewed by: Jon
A very rushed tour, maximum time spent at any location was 35 minutes which was no time at all to get something to eat or enjoy the scenery. Guide on tour was a fun lady
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| Packages: | Bus Tour with Lunch |
| Attended as: | Friends |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/08/17 |
Reviewed by: Karen
The trip is fun.
Our tour guide seiji-san is cheerful, has good command of english and thoughtful. He shared information on the places we went to.
I didnt get to see the peak of mt. Fuji because it was very foggy that day. Nevertheless, i enjoyed the very cold breeze.
The 4d experience of mt. Fuji was a blast.. Fun, fun, fun.
I guess the only thing that i regret is that time allotted for each activity is quite short. But it is understandable considering the time constraint we had and the traffic that day.
All in all, i enjoyed the experience. Thank you veltra, seiji san and funabashi san for driving us safely backto shinjuku.
Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.
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| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/08/16 |
Reviewed by: Ali Moussa
It was a wonderful trip. I enjoyed a lot. Very nice internatiinal group. Well organized and friendly guide.
I wish to do it again.
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| Attended as: | Solo Travelers |
| Posted on: | 2018/08/18 |
| Activity Date: | 2018/08/16 |
Reviewed by: Quaneesha Bey
Great time! Just wish we had more time at Mt. Fuji and in the restaurant for lunch.
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Friends |
| Posted on: | 2018/08/03 |
| Activity Date: | 2018/07/27 |
Reviewed by: Johng
Unfortunately the clouds covered Mt Fuji whilst there but luckily they lifted during the cable car ride at Hakone. The views from the top of the cable car ride we good. The guide Hiro was good and informative.
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Couples |
| Posted on: | 2018/08/01 |
| Activity Date: | 2018/07/30 |
Reviewed by: PK_
very nice tour, wonderful tour guide, good driver, on-time.
Very happy to hear from you! We also really enjoyed eating, shopping and taking pictures a lot with you all!!! Please let us know when you come to Japan again! Many thanks... Noriko
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| Packages: | Plan A: Mt Fuji & Hakone Tour < 10-Hour > |
| Attended as: | Families |
| Posted on: | 2018/08/01 |
| Activity Date: | 2018/07/26 |
Reviewed by: Shane Hattingh
What a great day out with the family, would highly recommend it, would be doing it again on my return.
The tour guid (Hiro) was brilliant and he had the patience of a saint (we were late for just about everything♂️), and yet he always had a smile on his face and welcomed us.
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| Packages: | Tour with Lunch |
| Attended as: | Families |
| Posted on: | 2018/07/28 |
| Activity Date: | 2018/07/26 |
Reviewed by: Rita L
The weather was unfortunately not good. We could not see Mt. Fuji due to the fog. But the whole trip was fun. We got to see the 4D Mt. Fuji with Fuji Airways. Better than nothing. The tour guide was fun and helpful as well.
Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.
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| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/07/25 |
| Activity Date: | 2018/07/12 |
Reviewed by: Komachio
I expected a little more elaborated tour, instead it was very poor and too FAST you couldn't enjoy all the sightseeing you supposed to see.
You had to choose - or go and see the actual spot, or go to the gift shops or toilet - becasue there is no time to do all; and this is the worst point that it should be corrected.
The guide was really nice though.
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| Packages: | Bus Tour Without Lunch |
| Attended as: | Families |
| Posted on: | 2018/07/21 |
| Activity Date: | 2018/07/17 |
Reviewed by: JuTi
There was only short time to look around
Simulator was great
Ninja village top
Mt Fuji a „Must“
Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.
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| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Families |
| Posted on: | 2018/07/19 |
| Activity Date: | 2018/07/16 |
Reviewed by: Chel-C
The bus tour allowed us to sit back, relax and take in the scenery. Our tour guide was very friendly and knowledgeable about the areas we visited and kept us on schedule. Ample time was given to peruse and shop at the different stops. Lunch was very yummy!
We are very happy we decided to take this tour.
A word of advice - if you are prone to motion sickness, please take precautions to minimize it or consider a different tour. The road up to and down Mt. Fuji has many switchbacks. Also, if you have trouble breathing take into consideration the thinner air due to the higher altitude while walking around at the Mt. Fuji stop.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families |
| Posted on: | 2018/07/19 |
| Activity Date: | 2018/06/30 |
Reviewed by: Jenny
This tour covered a lot for my Tokyo holiday. Mt Fuji, fantastic to both see it up close and from afar; bullet train; typical Japanese meal and great local information.
I really recommend the tour for all ages.
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Friends |
| Posted on: | 2018/07/18 |
| Activity Date: | 2018/07/16 |
Reviewed by: Umniyah
I went on this trip during a consecutive 3 day holiday , so the traffic jam was unbearable and we spent most of our time on the bus instead in the actual attraction , however our tour guide Madora was amazing ! She did her best to show us everything there is to see , my halal meal at Ninja village was top notch ! Thankfully Mt.fuji summit was visable and we were able to go up to the 5th station where i took amazing photos , to me lake kawaguchi was the highlight of the tour , i'd love to spend the night there one day !
Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.
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| Packages: | Mt. Fuji Tour with Muslim Friendly Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/07/17 |
| Activity Date: | 2018/07/15 |
Reviewed by: Ana Medina-Vaega
Amazingly easy to book online, smooth process with plenty of instructions. Great staff to meet you and get you on your way. Our tour guide, Toshi, was also amazing, caring and very accommodating. Would highly recommend this tour company without hesitation.
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Families |
| Posted on: | 2018/07/17 |
| Activity Date: | 2018/06/29 |
Reviewed by: Natalie
Frankly speaking, the lake cruise ride as well as the Hakone Ropeway wasn't really interesting due to the cloudy weather. However, me and my friend must say that the Yakiniku lunch was absolutely delicious. The outlet shopping on the other hand was pretty good as well, we managed to squeeze in 2 and a half hours. Hence, we managed to shop most of the stores in the outlet. The tour in overall wasn't tiring at all as we got plenty of rest in the bus. Would recommend this tour to shopaholics as well as those who are quite lazy to walk around.
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| Packages: | Shinjuku Washington Hotel Check-in |
| Attended as: | Friends |
| Posted on: | 2018/07/11 |
| Activity Date: | 2018/07/08 |
Reviewed by: Tony C
A full days tour—the tour guide was energetic and engaging! Amy was very nice. I would recommend the tour to friends.
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| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/07/08 |
| Activity Date: | 2018/07/06 |
Reviewed by: Ricky Santa Cruz
It was a great travel experience with VELTRA tours. The staff were very friendly and accommodating.
Miyuki was our guide and she took good care of our tour bus group always checking that we are complete and no one was missing.
I would highly recommend this tour group should you have any plans to visit Japan
Thank you for joining tour and review.
We are happy to hear that.
We hope you have a lot of memories.
Best regard
Japan Panoramic Tours
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| Packages: | Mt. Fuji Tour without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/07/08 |
| Activity Date: | 2018/07/05 |
Reviewed by: Mieri & Alethea
We (2 adults) visited Tokyo during the Sakura season and were fortunate to have Tom Harada as our personal guide for a whole day. The driver was a colleague of his who normally does Chinese guided tours so we had two very nice professionals on board.
On our way to Mount Fuji Tom asked us thoroughly about our interests and what we would prefer to see. So he made an individual plan for us and it was great.
The weather was perfect and we had a beautiful view of Mt. Fuji.
Tom knows literally EVERYTHING and he is also very entertaining.
He is not only the perfect guide who can read his clients very well and adapt to that but he is also a great photographer. This has probably something to do with his former job. He took beautiful pictures of us always telling us where to stand so the light and the view would be better.
He took us to a great restaurant for lunch.
We could tell that he is very passionate about what he does and that genuineness is great to see and that is exactly what makes this tour so special.
We strongly recommend this tour for everybody visiting Mt. Fuji.
It was one of the best experiences we had in Japan.
And make sure you ask for Tom.
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| Attended as: | Friends |
| Posted on: | 2018/06/26 |
Reviewed by: Brian Shelton
Our custom family private day trip with Mr. Tom Harada and his associates was exactly what we wanted. His English was perfect, he was extremely patient, courteous, friendly, and knowledgeable about both the history of the areas we visited as well as their current attractions and features. He was waiting for us in our hotel when we arrived in the lobby, and was always managing our time throughout the day so we were able to see everything we wanted. He customized the tour to our preferences and specifications, and also recommended other areas that were convenient and very enjoyable. The transportation was very clean and comfortable, and the driver was very safe. He even assisted us with our bags and booking tickets on the shinkansen at the conclusion of the tour, ensuring we were safely on our way to our next destination. He also offered us his phone number if we had any problems the rest of our trip in Japan he could help with.
This tour is highly recommended, and I would encourage you to trust Mr. Harada with your tour, as he knows all the secrets, hidden gems, and in's-and-out's to ensure your valuable time is spent wisely.
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| Attended as: | Families |
| Posted on: | 2018/06/24 |
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Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.