Reviewed by: Ka man LEE
Very effective services overall since i booked online. Japanese staff all speak very good English and helpful. Warm welcome and trying to help out for everything.
The only thing is just too rush to stop in different spots. Can't fully enjoy each part.
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| Packages: | Bus Tour with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/22 |
| Activity Date: | 2018/06/20 |
Reviewed by: Toby
Overall experience is great. Tour guide - Ms Kanako was patient and really trying her best to finish completing the venues on time. The time spent on Mount Fuji was really too short. My wife and I do not have enough time patronising all the shops and the photos were taken in a rush (at least 45to60min instead of just 25min). Should have taken out the ropeway since the cable cars are not so impressive. The pirate ships were nicely decorated and the views were amazing. Advice to future participants would be to take the bullet train back to your hotels. My wife and I got back to Tokyo in a breeze around 40min. Those opting to take bus back will need at least 2.5to3hrs since it’s the peak hours. The food at Mount Fuji restaurant was good as well. Do opt for the meals included.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/06/22 |
| Activity Date: | 2018/06/19 |
Reviewed by: Priyanka
Wonderful Mount Fuji and engaging crew members made our experience really amazing.
Personal human touch and helping Nanako san made sure she helped all members with travel logistics after tour. Excellent knowledge sharing in English language and very positive energy. We highly recommend the tour.
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| Packages: | Bus Tour without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/06/19 |
| Activity Date: | 2018/06/17 |
Reviewed by: j.tsjelach@gmail.com
Goed excursion, fantastic organized!
Guide Icko was super!!!!
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/06/16 |
| Activity Date: | 2018/06/14 |
Reviewed by: Shaheen Khokhar
Loved the experience and the hospitality of a wonderful guide who not only told us about the sites but gave us some insight on Japanese traditions and folk lore
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Families |
| Posted on: | 2018/06/14 |
| Activity Date: | 2018/06/12 |
Reviewed by: Grace
The.tour may be better in other seasons, but in June, low chance of getting a glimpse of Fuji-san. The lake Ashi cruise only took like 10min, and the cable car ride was like a rush hour train ride in Tokyo, I mean jampacked and stressful. The view from the top is magnificent though.
The tour guide was funny and threw in a lot of jokes, but his diction was hard to follow.
The part I enjoyed most is the lunch which was traditional Japanese, at least guests could experience real Japanese style.
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| Packages: | Bus Tour with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2018/06/12 |
| Activity Date: | 2018/06/09 |
Reviewed by: Michael
Overall the trip was really nice. We had a very good view of Mount Fuji and the lady that guided us was very professional and very well prepared, maintaining a pleasant atmosphere all the time. Unfortunately we've done this trip at the beginning of raining season (beginning of June) so Hakone area and Lake Ashi was immersed in a very thick fog (luckily the weather around Mount Fuji was very good and we had a clear view of the mountain). But again check very carefully the weather before booking the trip! The success of this trip will be defined by the weather conditions! The lunch wasn't very rich but overall OK (hot pot with rice). You can pack some sweets to have it with you.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/06/11 |
| Activity Date: | 2018/06/08 |
Reviewed by: Rikki
Awesome guide and could have not made the itenary better myself. The coach was also comfy with a full bus. After a long day was nice being on the bus even though we didn't get on the bullet train. Thank you and would book another tour again with sunrise.
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| Packages: | Bus Tour with Lunch |
| Attended as: | Families |
| Posted on: | 2018/06/06 |
| Activity Date: | 2018/06/04 |
Reviewed by: Herlina
My suggestion related first meeting point. We are confuse and lack of information, and not manage by veltra's PIC
For tour : the tour guide is very kind and give us information about japanesse history and culture.
I feel spending time per each place too short. We are not enough time to explore. But i know this because we choose 1 day to many place. Maybe next time. Veltra can create better package that allow us to explore more with enough time.
Overall i am happy to use veltra tours
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| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Friends |
| Posted on: | 2018/06/03 |
| Activity Date: | 2018/05/24 |
Reviewed by: Rina
I was looking for a Mt. Fuji tour that covers great sights and is easy on the budget considering that there were 9 of us in the group, consisting of 1 child, 3 teenagers, 3 seniors and 2 of us adults. This tour exceeded my expectations. It was professionally handled and the sights we went to were all beautiful. Of course, it helped that we had great weather that day, which allowed us to see Mt. Fuji in all its glory, especially during the time that we were at the 5th station. We also specially liked the visit to the cascading water falls, which was simply breathtaking. The time allotted for each place was also just right. Eating lunch on the bus also proved to be very time-efficient and we brought our own lunch since the people in our group have varied preferences. The only unfortunate thing was that traffic was very bad on the way back to Tokyo that Sunday afternoon. It took us 4 hours! Good thing the bus was very comfortable. Maybe the tour can also offer an option for the passengers to take the train coming from one the stations along the way so that people can get back to the city earlier.
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| Packages: | Bus Tour Without Lunch |
| Attended as: | Families |
| Posted on: | 2018/06/01 |
| Activity Date: | 2018/05/27 |
Reviewed by: Jim
The itinerary was jam packed but we managed to squeeze in Mount Fuji, a boat ride and a cable car ride all in a day. Mariko-san was also very friendly and helpful as a tour guide. However, I did not get the Mandarin audio guides for my parents that I indicated when I booked the tour, so was a little disappointed.
Overall it was still a great trip. Ichigo Ichie!
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Families |
| Posted on: | 2018/06/01 |
| Activity Date: | 2018/05/28 |
Reviewed by: ...
Everything was good. I wish we had a little bit more time on the highest point on mount fuji and for lunch. Like 20-40 minutes more. But it was interesting!
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/30 |
| Activity Date: | 2018/05/28 |
Reviewed by: Karen Ann
Yoshi-san is a very good tour guide and speaks english. We’re a bit unlucky to get a glimpse of Mt. Fuji from station 5. Yoshi-san allowed us to make a short stop at station 4 where we saw the tip of Mt. Fuji.
Got a better view or Mt. Fuji at the Gotemba area. Lunch is so-so although the Tempura is oishi! Cruise at Lake Ashi is breathtakingly beautiful (if you like scenic view). The cable car ride is a bit disppointing (we were diverted to a different cable car ride because the original ride from the itenerary had some technical issues). Again it was foggy from the top so there’s really nothing to see.
In general it was a 50-50 experience although it was nobody’s fault since you need to consider the weather condition before booking this tour!
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families |
| Posted on: | 2018/05/29 |
| Activity Date: | 2018/05/27 |
Reviewed by: Bka
Beautiful locations ...tour guide very knowledgeable and helpful. She gave lot of history and other information.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/05/21 |
| Activity Date: | 2018/05/17 |
Reviewed by: Christin
We went on 19.05. after the Shibasakura Tour we initially intended to do was cancelled due to the flowers being gone already. Although we wanted to do something different, we were not disappointed by this tour! The places visited go really well together and you learn a lot about Mount Fuji and the surrounding area. Because the tour is planned out so well you don't really notice the transfer times too much, the longest drives are the first and the last and a lot of people were sleeping anyway. Around noon we got the box lunch(one normal, one vegetarian) which both were really good but unfortunately not Japanese but Turkish - this is really complaining on a high level :) We were really lucky to have really nice weather in spite of the forecast saying otherwise - our guide told us early that we might not have a good view and notified us to take pictures as early as possible(even on the bus). That was really good and we were also really satisfied with our guide besides that. Both she and the bus driver were really nice, always on time and it was overall a wonderful day.
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| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Couples |
| Posted on: | 2018/05/21 |
| Activity Date: | 2018/05/19 |
Reviewed by: Ana
We had a great day! Though the bus arrived late for almost an hr for the pick up time- the tour guide KIM manage to make up the time we've missed. You need someone like Kim- the Korean guy in your company, he did a great job!
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| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2018/05/19 |
| Activity Date: | 2018/05/12 |
Reviewed by: Mary C.
The weather is no one's fault and staff did their best, but the dense fog made seeing anything impossible. We toured area around Mt. Fugi in the fog. The fifth viewing station was closed. We were warned in reservation materials that we might not see the mountain but we didn't expect to be fogged out of every other attraction ( boat ride, lift ) as well. We did see some interesting countryside and a few villages. We also saw a bit of Tokyo as we circled around to pick up other participants at their hotels. We took the bus back, not the train. Train people beat us back to our hotel by about 30 minutes.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/05/19 |
| Activity Date: | 2018/04/25 |
Reviewed by: MrNiceGuy
This I thought was the best package day tour for 1st timers like me and my family. Although the bus came a little bit late, we generally had a great time for all the beautiful sceneries we saw especially Mt. Fuji. Served Yakiniku lunch was superb! I got a great deal for the Tumi bag I bought @ Gotemba outlet. 2 hrs shopping wasn't enough though. Hope they make it 3 next time...
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| Packages: | Shinjuku Washington Hotel Check-in |
| Attended as: | Families |
| Posted on: | 2018/05/19 |
| Activity Date: | 2018/04/27 |
Reviewed by: Dennis
Enjoyed the trip.
If the return Bullet train ticket can be change on timing, that will be perfect.
In case where you need to return to Tokyo few hours earlier.
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| Packages: | Hamamatsucho Bus Terminal Departure 2018 |
| Attended as: | Couples |
| Posted on: | 2018/05/18 |
| Activity Date: | 2018/05/14 |
Reviewed by: Sharon
We really enjoyed this tour but we have a hard time understanding our tourist guide with her english but overall we have fun and nice experienced.
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| Packages: | Bus Tour Without Lunch |
| Attended as: | Families |
| Posted on: | 2018/05/12 |
| Activity Date: | 2018/04/18 |
Reviewed by: Claire Louise
This tour was exactly what I was looking for! Fabulous tour guide and driver. Learned lots about Japanese way of life thanks to our very informative tour guide and stops just long enough to admire the beauty of each area. I particularly loved the views of Mount Fuji and the lakes and waterfalls and picked up some very reasonable souvenirs to bring home for friends! I was even dropped off at a train station so I could experience travelling by Bullet train back into Tokyo. Many thanks for a superb day out and great value for money too!
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| Packages: | Bus Tour Without Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/12 |
| Activity Date: | 2018/04/16 |
Reviewed by: Flannery
I cannot overstate how much I LOVED this tour. I am usually not a tour group person, but this was the best way to get to Mt. Fuji, as well as Aokigahara (the Sea of Trees). The tour guides, Kats and Toshi, were excellent, very polite and informative, as well as easy to understand. There were only 3 of us that went to the forest and cave (and guide), which was perfect. The cave was beautiful, and definitely a favorite of my trip. Warning: the spelunking is definitely for able bodied people and is very physical. I really enjoyed my group I was with, and the day was beautiful. I had a wonderful time! Thank you!!!
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| Packages: | Mt. Fuji, Cave and Forest of Spirits Tour (Until December 28) |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/12 |
| Activity Date: | 2018/05/06 |
Reviewed by: Jean garrido
Everything went well aside from Mt. Fuji didn’t show up..
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| Attended as: | Families |
| Posted on: | 2018/05/10 |
| Activity Date: | 2018/05/08 |
Reviewed by: Americans
So the weather didn’t cooperate very well. But Junco made the day and our memories amazing!!! I would love to hang out with Junco. Fuji mountain was a little shy but Junco had amazing jokes. Can’t say enough good things about Junco!!!!
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Couples |
| Posted on: | 2018/05/10 |
| Activity Date: | 2018/05/08 |
Reviewed by: Sam Omar
April, our tour guide, was amazing. The trip was also amazing. Highly recommended.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Friends |
| Posted on: | 2018/05/09 |
| Activity Date: | 2018/05/02 |
Reviewed by: Denise McLennan
The tour was worth every penny. Went above and beyond to get us the view of MT Fuji . The blueberry ice cream at the first stop was to die for . The 3D ride was great and lunch at the ninja village was good . Recommend this tour for everyone.
Thank you for joining tour and review.
We are happy to hear that.
We hope you have a lot of memories.
Best regard
Japan Panoramic Tours
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| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/05/05 |
| Activity Date: | 2018/04/15 |
Reviewed by: William Birtles
Bus on time and excellent driver. Enjoyed the tour despite not being able to go to the higher level of Mt Fuji. However guide was excellent and did a great job reorganising everything. Bullet train was the highlight of the day .We'll worth the money!
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| Packages: | Tour without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/05/05 |
| Activity Date: | 2018/04/15 |
Reviewed by: MomnDad Siddens
We had a wonderful time. Our tour guild was great, he told many funny stories. We enjoyed our day.
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Families |
| Posted on: | 2018/05/04 |
| Activity Date: | 2018/04/06 |
Reviewed by: AWong
Tour was extremely well organized. The guide Take-san is very knowledgeable and helpful to everyone. The bus clean and comfortable. Tour contents had been outstanding as Take-san used his experience and judgement to allow us to take advantage of the nice weather in the morning, and used the best opportunity to see the sights in good weather. The weather turned when we reached Hakone so we could not see anything at all at the summit. The meal was well presented and good. All in all, a wonderful day.
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/04 |
| Activity Date: | 2018/04/30 |
Reviewed by: camille
The visit to mt. fuji was the low point. I was lucky enough to visit on a clear day but without climbing the mountain or viewing it from across the way, it was boring. We were able to drive to station 4 only. The area is just a parking lot filled with buses. Not much to see when you're on the mountain itself and the sky was too foggy to get a view of below. there are tons of people bumping into each other to get a pic of a mt. fuji sign. NOT fun!
After that, we drove a short distance to a hotel for lunch. The group split up into 2. 1 group heading to another mountain to view Mt. Fuji lunch included with their package. They broke off for lunch in the hotel's restaurant, while my smaller group was allowed an 1.5 hours to grab lunch on our own before our ride to the forrest picked us up. I brought my lunch but then I found a noodle restaurant next door to the hotel and feasted on tasty udon instead.
My small forrest group was then picked up by a nice tour guide in a van. we drove to our next spot, which was a parks services lot so we could dress in jumpsuits. There's also a restroom there. Then back into the van for a drive to the forrest. AMAZINGNESS after that. The forrest is still, peaceful and gorgeous. The caving was more intense than I thought it would be, which I loved.
Caving is a little strenuous. Be prepared! Wear waterproof shoes with a good tread. The cave floor is solid ice with puddles a few inches deep. Most of the people in my group fell multiple times because they wore basic sneakers. You don't want to get hurt down there and it's a real possibility. It's also cold in the cave. i had on layers under my suit so my body was OK but my fingers became numb from the cold. the gloves they provide are more for gripping the walls and stabilizing yourself than for warmth. I am grateful that I had them but i wished i had brought a heat pack it stick in them.
I recommend doing the all day mt. fuji/lake tour and then on a second day take a cave tour.
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| Packages: | Mt. Fuji, Cave and Forest of Spirits Tour (Until December 28) |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/04 |
| Activity Date: | 2018/04/05 |
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Thank you for joining tour and review.
We are happy to hear that.
We hope you have a lot of memories.
Best regard
Japan Panoramic Tours