Page 3) Things to Do in Tokyo in 2025 – Tours & Activities | VELTRA

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All Reviews for Tokyo Airport Transfers & Services in Tokyo

Overall Rating

4.75 4.75 / 5

Reviews

241 reviews

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Narita pickup

Reviewed by: shawn

pick up was on time, van was comfy, would book again

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2019/04/13
Activity Date: 2019/04/10

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Just perfect.

Reviewed by: Stewart Allen

Simply arranged. Well organised. On time.
A pleasant journey direct from the hotel to the port with an excellent and safe driver.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/04/11
Activity Date: 2019/04/03

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Very efficient and convenient service

Reviewed by: Michelle

Driver arrived on time to collect us in a very smart people carrier. He was polite and helpful with our luggage and took us to the cruise port in style.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/04/11
Activity Date: 2019/04/03

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Very convenient!

Reviewed by: Ada W.

My pocket wifi arrived at our residence home in Japan on time. The connection was fast and very reliable! I had no downtime while navigating Tokyo and it's subways stations. The return was easy!

Helpful
Rating:
Packages: 2 Day Plan
Attended as: Solo Travelers
Posted on: 2019/04/05
Activity Date: 2019/04/02

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Fast and efficient!

Reviewed by: Richster64

Excellent service! Driver was great, journey was good, all was as you would expect!

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/03/20
Activity Date: 2019/03/18

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Prompt, safe, clean and professionally executed ride

Reviewed by: TonyR Traveler

The shuttle was a couple of minutes late but being picked up at Shinjuku and the traffic activity there this was more than just acceptable, this was excellent. The ride to the Yokohama port in itself was flawless.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2019/03/03
Activity Date: 2019/02/22

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

What else can you ask for?

Reviewed by: Talisi

When leaving Tokyo from our hotel to the Narita airport we decided to contract for a shared shuttle with Veltra. Your instructions say to be at your hotel lobby 15 minutes before scheduled pickup. We arrived at exactly that time and our driver was driving in at that moment. After loading our luggage and getting us in the van and showing where the heat controls were and what the wifi password was we started for the airport. I asked him if he had to stop for others and he said that we were the only ones on the trip. As I looked around the van I was amazed at how clean everything was, Not a single piece of trash or even lint on the carpet. The ride took a little over a hour and he answered questions along the way about things we were curious about. At the airport he unloaded our luggage and thanked us for using his company and was very appreciative when we told him that we definitely would.

Reply from activity provider

Dear Talisi

We feel happy that you liked our service and we appreciate so much your comment.
I will forward your comment also to the driver.

Your feedback gives us more encouragement to improve our service.
We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2019/02/18
Activity Date: 2019/02/15

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Seemless

Reviewed by: Talisi

You never know what to expect when you are traveling in a foreign country and have contracted with a company for transportation, but with Veltra you do not need to worry. Their representatives were located as soon as we cleared our luggage through customs in Yokohama and directed us to a check in area where our destination was verified. Let me say that on a shared shuttle you are not quite sure how long they will take but it seemed like it was less than five minutes that we along with three other couples were lead to our van for transportation to Tokyo. we cleared the cruise terminal and headed to Tokyo which at 8:30 in the morning is about a hour and a half drive. After one couple was dropped at their hotel we were taken to our hotel and the driver and hotel personnel unloaded our luggage and it was done. After the driver thanked us for our patronage we were done. We definitely will contract with them again.

  • Tokyo from our Hotel

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2019/02/18
Activity Date: 2019/02/14

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Shuttle to Narita Airport

Reviewed by: Romeo F

Very efficient, on time, courteous service. Will use service again if available. Highly recommended.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2019/02/17
Activity Date: 2019/02/14

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Stress Free

Reviewed by: Bruce

Met at agreed upon location promptly. Assisted onto transport. Very professional.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2019/02/16
Activity Date: 2019/02/14

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Yokohama to Hilton Tokyo

Reviewed by: Robert Sharpe

Very well organized and easy to use.
Nice car well kept and good driver.
Thanks Green Tomato for making our transfer easy. We would use you again.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2019/02/16
Activity Date: 2019/02/14

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Very good service

Reviewed by: Abraham Koekemoer

We were met on time and transferred in a clean and comfortable vehicle.
Would recommend you

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/12/23
Activity Date: 2018/12/07

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Highly recommended! I look forward to the next opportunity to use again.

Reviewed by: CRR

Our flight to Tokyo was delayed four hours, but someone was waiting for us at the baggage claim exit. The vehicle was very clean, and the driver dropped us off right at the hotel door. Very happy with the overall experience, and will definitely use again.

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
GREEN TOMATO

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2018/12/09
Activity Date: 2018/12/06

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

WiFi Router pick-up Haneda

Reviewed by: Michael K.

AS easy at always, making the booking and at the Counter I get the WiFi Router. Even this time I was very late with the booking. They arrange all and make me happy.

  • at Haneda Airport

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Solo Travelers
Posted on: 2018/11/14
Activity Date: 2018/06/29

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Shuttle Bus from Yokohama Port To Central Tokyo

Reviewed by: Ed. Wong

Timely, polite, fast and comfortable service. Excellent

Reply from activity provider


Dear Ed. Wong

We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2018/10/31
Activity Date: 2018/10/31

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Impeccable service - with a smile !!

Reviewed by: Dave

Good signage - Meeting point at the arrival area easy to find. Typical First Class Japanese service and one of the best options for travelling from the port to a city hotel.

Reply from activity provider

Thank you for rating us.
Have a nice day.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Friends
Posted on: 2018/10/19
Activity Date: 2018/10/16

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Yokohama shuttle

Reviewed by: Dnz

Service was professional and efficient. Our driver was very helpful. We had such a short wait and we were back in Tokyo

Reply from activity provider

Thank you for rating us.
Have a nice day.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2018/10/18
Activity Date: 2018/10/16

Tokyo 1-Day Private Tour from Yokohama Port with Customizable Itinerary

Tour of Tokyo with Tom was one of the highlights of our Japan trip

Reviewed by: Robin Olsen

We had a fabulous tour of Tokyo with Tom as our guide! He was so kind, informative, and interesting. He picked us up at the cruise port right on time and showed us as many highlights of Tokyo as we had time for, and we loved them all. We saw a really nice variety of Buddhist temple, Shinto shrine, Imperial palace as well as more modern shopping and government districts. We had a great driver too who dropped us off close to whereever we were going. Tom was flexible about our needs. We requested one of the department store food halls for lunch, and he took us to a great one and found a nice rooftop area for us to eat at. It was so fun to have Tom guide us through the hall and explain the food to us. After the trip, Tom sent us all pictures and a journal of the day—so thoughtful! We loved Tokyo and Tom and can’t wait to return and schedule more tours with him!

Helpful
Rating:
Packages: 8-Hour Private Charter with Guide
Attended as: Families
Posted on: 2018/10/16
Activity Date: 2018/10/12

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Best way to go!

Reviewed by: Capercats

Take the Green Tomato from your hotel to Yokohama Port. They service all Diamond Princess cruises. An on time and direct service to Yokohama. Just wished they had a service from the port to Narita Airport!

Reply from activity provider

Thank you for review and suggestion.
We will think about that.
Warm regards,Sherpa/Green Tomato

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/10/13
Activity Date: 2018/09/25

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Super Efficient!

Reviewed by: Zoey

Got both the airport pickup and return to and from Shinjuku and everything was incredibly smooth.
From the airport a lady was stood with my name on a board in the arrivals Hall and I was taken straight to the shared shuttle.
From the hotel to the airport we were given a pick up time (just over 4 hours ahead of our flight time), the driver came into our hotel lobby, loaded our bags into the shuttle and off we went back to the airport. Easy as!

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2018/10/13
Activity Date: 2018/10/11

Private Transfer Services between Yokohama Port and Central Tokyo

Transfer between Yokohama Port and Tokyo

Reviewed by: Roger C Evans

The transport arrived before the due time and the driver made herself known to the Group. She was well presented and very articulate in ensuring the group were ready to embark. Water was given to each individual upon entering the vehicle, and candies were also offered.The Driver spoke good English, and during the trip pointed out the various landmarks, and the local history. The journey was enjoyable as any questions raised were quickly answered, and the trip included diversions so that we could enjoy the various landmarks.
The vehicle was modern, very clean, roomy and fully air-conditioned.

Helpful
Rating:
Packages: Full Size Van
Attended as: Friends
Posted on: 2018/10/03
Activity Date: 2018/09/30

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Transportation from Osanbashi to Asakusa

Reviewed by: Thomas

The service was more than what I expected. The van ride was comfortable and accommodated all of our luggage with ease. Great price!

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Friends
Posted on: 2018/09/14
Activity Date: 2018/09/12

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Outstanding service"

Reviewed by: PD McLean

We walked off the cruise ship and a Green Tomatoe representative was there to greet us. We sat down while our vouchers were checked and assigned to the correct driver. Our luggage was loaded up and we were on route with a number of passengers right on time. We were delivered to our hotel as we expected. We would highly recommend this service to all cruise passengers disembarking at Yokohama port.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2018/09/14
Activity Date: 2018/09/12

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Prompt service with cost acceptable

Reviewed by: Aussie Brian

Driver was prompt, he had a smile. He knew what was required and made sure we received first class service. His vehicle was well presented.

Reply from activity provider

Dear Aussie Brian

We feel happy that you liked our service.
Your feedback gives us more encouragement to improve our service.
Thank you so much for your comment.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/09/13
Activity Date: 2018/08/27

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Happy travellers!

Reviewed by: Gemma (Australia)

Veltra was our choice for collection after our cruise around Japan, very happy with procedure from collection to drop-off at our hotel.

Would definitely use this company again and certainly recommend!

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2018/08/18
Activity Date: 2018/08/15

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Driver came early and waiting out front of the hotel.

Reviewed by: Lana Einschlag

He should have come into the hotel and then he would have seen us. My husband, Michael, just happened to walk out of the hotel and noticed a white van in front. He asked if it was our tansfer...........he answered "yes".

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/07/29
Activity Date: 2018/07/03

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

NRT Airport shared ride to Hotel in Ginza

Reviewed by: Lana Einschlag

NRT airport is very busy but we found the transfer person. She told us she had a few other passengers and told us where to wait. It didn't take that long and we were on our way. Even though the driver didn't speak English, he got us to our hotel in the Ginza area of Tokyo.

Reply from activity provider

Dear Lana Einschlag

Thank you for your comment. We are always trying to give our customer the best of the service.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2018/07/24
Activity Date: 2018/07/01

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Great service!

Reviewed by: Chel-C

While on the cruise there was a situation which caused the ship's arrival to port to be delayed. Worried that our transportation wouldn't wait for us, we reached out to Veltra for assistance. Veltra was extremely helpful in ensuring we would still have our transportation. They communicated efficiently each time and eased our worries.
The vehicle was very clean and easily accommodated all of our luggage.
The driver was very professional and friendly.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Families
Posted on: 2018/07/20
Activity Date: 2018/07/11

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Good connection while in Tokyo!

Reviewed by: Chel-C

We rented a router during our stay in Tokyo and it provided decent connectivity. The only thing we didn't realize is the more devices which are connected to the router drains the battery faster. So if you're planning on having multiple devices hooked up to the same router, ensure you have a back-up power source if you plan on being out and about for long periods of time.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Families
Posted on: 2018/07/20
Activity Date: 2018/06/28

Haneda Airport Shuttle for Domestic and International Flights < Shared Ride >

Excellent service!!!

Reviewed by: Chel-C

Punctual, clean and comfortable!
Vehicle was able to accommodate 7 passengers and MANY bags!

Helpful
Rating:
Packages: One-way (To Haneda Airport) Chartered Shuttle from Hotel
Attended as: Families
Posted on: 2018/07/19
Activity Date: 2018/07/12
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