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Tokyo
Our driver was on time. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.
Thank you for your compliment. We will tell the driver about your compliment.
Looking forward to serving you again.
Regards/Buddha
Our flight was delayed for a bit but the Person in charge was still patiently waiting for us at the arrivals area with my name on the paper that he was holding. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.
Thank you for your compliment. We look forward to provide more good services next time when you visit japan.
I booked a 12 hour private tour for a group of 8 with transportation - October,2017.
Our quide (Taiji) met us at the Yokohama port (we arrived via cruise ship) at the designated time. We visited Rikugien Japanese Gardens, Imperial Palace-East Garden, National Museum of Tokyo, Senso-ji temple & Nakamise St.
We had an amazing lunch and traditional Japanese dinner. The only thing would have been to have some time for shopping. We also went to Shibuya Crossing before returning to Yokohoma. The weather was rainy so that contributed to a long day!
Guide needs a microphone in van so all can hear him.
Our group was VERY pleased with the service and sites!
Do Not hesitate to use Veltra!
Dear Julie
Thank you very much for choosing my service and booked for a whole day tour.
It's been a while and I hope you had some more good times on your cruiser ship discovering different countries and cities around the world.
I'm very happy to have received such nice feedback with 2 very nice pictures.
It was also a good experience for me to have organised a long day tour and have contributed to make you know little better than before.
Please feel free for any assistance in Japan if you or your friend will ever have the chance to come.
I myself enjoyed the dinner in that authentic restaurant.
Thank you for everything.
Taiji Endo
I had difficulty walking and used wheelchair service at the airport and a cane outside of the airport. Your staff was so kind and gracious with helping with my luggage to and from the airport and also when I arrived and departed my hotel. I am very glad I found your company on line and will use your services again when I fly in and out of Tokyo. Just a note about the Hotel Villa Royal Fontaine Tokyo Roppongi--there is a driveway from the street fronting the hotel that allows vehicles to drop and pick up passengers more easily instead of from the street fronting the hotel. That would be more convenient and accessible for both the van driver and passenger. Thank you for the great service.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
The wifi rental is very convenient specially if you are a first time traveler like me. We rely heavily on the wifi to check which places we need to visit and how to get there. The pocket wifi that had long battery life and had strong signal even though there are 4 gadgets connected to it. It was also a bonus that it was delivered to our hotel.
Definitely a must to have this. I like how easy to get and deliver this once you're done. You can even pick it up at the airport and drop it there as well. It can also be delivered in your hotel!
The connection is fast and can last for 8hrs. It's very handy since it's small and you can even keep it in your pocket.
Excellent service which I can highly recommend and will definitely use again.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Driver arrived early at our hotel, only 2 of us in the van. Van spotless, driver took our bags down in the lift for us, the drive to Narita airport, takes about 3-4 hrs, lucky we did not have any other pick- ups, so glad to have plenty of time to get there for our checkin. Recommend this service to anyone.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Driver was waiting with Green Tomato sign, at the port, collected the party of people as they came off the ship. Took us promptly to our hotel ,even tho it was a bit tricky to find. Very good service, recommend this as a transfer service post cruise. Jan Hobby
Dear Janice Hobby
We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
Fukuhara
GREEN TOMATO
It was very easy to book this shuttle service online from the U.S. When I arrived at the hotel in Shinjuku, a fax from the company was waiting for me with all of the final details. The bus arrived within a few minutes of the scheduled time. There were about sixteen individuals who had scheduled pick-ups. We were greeted warmly from a representative from the company and the driver, who quickly put all of the luggage on the bus. Since there were no other stops, we had a straight ride to Yokohama Port. I would definitely use this service again.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO
Didnt have a single problem with the WHOLE process. Got the ticket online, went to the store and picked up two routers and worked perfectly well throughout the vacation. Very easy and reliable!
excellent, efficient, courteous, 1st time user wife and I couldn't be happier in a strange and scarey connection from Yokohama port to Tokyo hotel
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Absolutely brilliant. Could not have wished for better service. Thank you.
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
A totally hassle free experience! We were picked up at our hotel in Tokyo on time and driven to the cruise terminal in Yokohama by a very competent driver. It is a long drive with lots of traffic so we were very happy with this service. Even though we were familiar with the train system which is great in Japan, it was so much easier with the shuttle service because they handled our luggage and delivered us right to the fabulous cruise terminal. No fuss.
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
We arrived at Narita airport last November 1, and a representative from green
Tomato met us and guided us to our driver immediately. The driver was polite and made sure we were comfortable during the ride going to Tokyo.
I booked transportation from my Tokyo hotel to the cruise pier in Yokohama and Veltra provided door to door service. I was given 2 confirmations—email and a fax to my hotel which I appreciated since I arranged this for 4 couples traveling together.
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Very pleasant experience. Van was clean - driver courteous - was prompt
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Considering the very affordable price + no deposit requirement, my experience with the Veltra pocket wifi unit I rented was superb. Would only point out that the device does heat up, but part of the manual includes that disclaimer (I guess this is unavoidable), so my expectations were managed and I was able to monitor the device constantly. Receipt of device (was delivered to my hotel) and return were both very easy since the package already contained what was needed in mailing the device back. Will definitely rent again when I'm in Japan. Thanks, Veltra!
Outstanding - Green Tomato is a class act - very professional - would recommend highly
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,
Jyoti
GREEN TOMATO
Very pleasant experience. No waiting. Driver very courteous. Shuttle very clean
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
Would give 6 stars if possible. Vehicle immaculate. Driver extremely courteous. Waiting at arrivals with our names on placard. Very impressive
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
Using Veltra for our mobile wifi while we were on vacation in Japan was seamless. The wifi unit was waiting at our hotel in Hokkaido when we arrived and worked perfectly the entire time. So easy to drop off, too. Highly recommended.
Thanks Veltra you were awesome. Will certainly use you guys next time.
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
Punctual and would use this company again. Pleasant staff.
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
Slight confusion with identifying driver but an excellent service right to the ship.
Dear customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
We were surprised with out quick departure. Our embarkation was done so well
Dear Debra Tsuha,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
We were very happy with the service we received. It was professional and efficient
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
Took awhile to locate the guide at the port. Would have been easier to find with a more prominent sign. We had 7 people with luggage which completely filled the van. Ended up taking the luggage to our hotel first before starting the tour. Despite the somewhat rocky start due to the van size for our party we ended up having a good day. I would suggest no more than 5 people for that size van when you consider the luggage. The guide was wonderful and went out of her way to ensure we had a good tour and lunch spot. Would do again but with less people.
Dear Emerson, thank you very much for booking with us and all apologizes for the inconvenience whit the size of the van.
The biggest car can actually fit all luggage you had. However we've mismanaged and brought you the second biggest van. We are now operating all tours from Yokohama (osanbashi terminal) using the largest car, but please excuse us again and thank you for your honest comment.
Here's the message from your tour guide Akemi
--
It was really a nice to meet you and I am glad that you enjoyed the trip after all
Excellent service right in time and very polite.Outstanding.
Dear Walter Boschet
We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
Fukuhara
GREEN TOMATO
Our driver arrived before the scheduled time. He was professional and courteous. The van was immaculate. It was to be a shared ride but the other couple cancelled. We enjoyed the ride to the airport and arrived in plenty of time for our flight. We would definitely use this company again for our future trips. Thanks to all you organized our transportation.
Dear Mary K,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
reliable and prompt trip from Tokyo city to the port
Would recommend
Dear Helen Henkes,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
