Hello traveler,

We are sorry to hear that your experience did not meet the service expectations you deserve. Your comments are very important to us and will always be listened to.

We will work on constantly improving to offer a better service in the future.

Thank you for your valuable time.

Best regards,
Gray Line Los Cabos

お忙しい中、レビュー投稿を頂きましてありがとうございます！韓国にいらっしゃるのは20年ぶりだったのですね！！とても弾丸でしたので、次回はぜひゆっくりいらして下さい＾＾お待ちしております。デビッドカードはもしかしますとカード会社の方で海外利用OKにする設定などがあるかもしれません。宜しければ一度お調べください。今回は弊社サービスをご利用頂きまして誠にありがとうございました。また次回お会いできることを楽しみにしております＾＾

Dear Guest,

We are very sorry for the experience during your departure transfer.

Again, we are sorry for the inconvenience caused.

Regards,
RS

私たちはあなたがサービスを気に入ってくれてうれしいです、あなたのレビューをありがとう。

レビューありがとうございます 🙂

Hi, traveler!

What a pleasure to receive your review! At Mexico Travel Solutions we are dedicated to providing a warm and safe service and it fills us with satisfaction to know that you had an excellent experience.

Thank you for trusting us and we hope to see you soon!

Best regards,
Mexico Travel Solutions

Thank you for your review
We are very proud of our friendly drivers; we are pleased they put you at ease.
We have had quite a bit of rain, but hope the sun came out during your stay.
We hope we can welcome you back to Cairns sometime in 2025!

Hello,

Thank you for sharing your experience with our Code Share Partner.

We're glad to hear you took advantage of the Blue Mountain tour discount and had no trouble finding the meeting point – it's always great when things go smoothly.

We’re sorry to hear your reports about the rough driving and the suitcase incident. Your safety is always our top priority, and we take your feedback seriously. We’ll be sure to address this with the management team of our Sydney Code Share Partner to ensure that incidents like this are avoided in the future.

Thank you again for bringing this to our attention, and we hope your next journey with us will be much more comfortable.

Take care,

Maddie
Customer Experience Manager